Charles Burk Email & Phone Number
HR Strategist @ State of Washington
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Charles Burk Location
- Olympia, WA, US
Charles Burk Work
- HR Strategist @ (January 2025 - Present)
- Lead Customer Experience Consultant @ (January 2018 - Present)
- Human Resources Manager, DEI Continuous Improvement @ (January 2021 - January 2025)
- Sr. Manager of Customer Experience; Hotel Support Operations @ (May 2016 - July 2018)
- Sr. Customer Experience Manager, Operations @ (February 2014 - April 2016)
- Sr. Program Manager, Customer Experience and Continuous Improvement @ (April 2013 - February 2015)
- Manager, Kindle CS Programs @ (March 2011 - April 2013)
- Sr. Operations Manager @ (June 2002 - September 2010)
Charles Burk Education
- University of California, Santa Cruz
Certification (Diversity, Equity, and Inclusion for Leadership strategy)
2021-2023 - University of South Florida
Certification (Diversity, Equity, and Inclusion in the Workplace)
2021-2021 - Cornell University
Graduate Certification (Diversity and Inclusion in the Workplace)
2017-2019 - Lamar University
Bachelor of Arts (BA) (English Language and Literature/Letters)
1996-2001
Charles Burk Skills
- Research Skills
- Communication
- Cultural Competency
- Customer Relationship Management (CRM)
- Diversity Program Development
- Diversity Recruitment
- Training & Development
- Leadership Development
- Management
- Customer Experience
- Process Improvement
- Project Management
- Program Management
- Call Centers
- Six Sigma
- E-commerce
- Business Process Improvement
- Customer Satisfaction
- Social Media
- Vendor Management
- Operations Management
- Outsourcing
- Product Management
- Change Management
- Account Management
- Data Analysis
- Microsoft Office
- Microsoft Excel
- PowerPoint
- Outlook
- Microsoft Word
- Training
- Team Leadership
- Customer Service
- Leadership
- Team Building
- Coaching
- Cross-functional Team Leadership
- Team Management
- Teamwork
- Fundraising
- Employee Relations
- Staff Development
- Strategy
- Business Development
- Sales Operations
- Customer Experience Design
- Quality Management
- Instructional Design
- Instructional Videos
- Diversity & Inclusion
- Diversity Training
- Equality & Diversity
Charles Burk Summary
- Charles Burk, based in Olympia, WA, US, is currently a HR Strategist at State of Washington. Charles Burk brings experience from previous roles at ZONE CX Consulting & Technology, Amazon, Expedia Group and T-Mobile. Charles Burk holds a 2021 - 2023 Certification in Diversity, Equity, and Inclusion for Leadership strategy @ University of California, Santa Cruz. With a robust skill set that includes Research Skills, Communication, Cultural Competency, Customer Relationship Management (CRM), Diversity Program Development and more. Charles Burk has 2 emails and 3 mobile phone numbers on RocketReach.
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