Charles Brown Email
Front Office Manager @ City Garden Grand Hotel
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Charles Brown Location
- Manila, Philippines
Charles Brown Work
- Front Office Manager @ (January 2023 - Present)
- Concierge Manager (Pre-opening) @ (March 2018 - January 2023)
- Concierge Manager @ (February 2017 - March 2018)
- Guest Relations Supervisor @ (April 2014 - December 2016)
- Front Office Associate @ (August 2013 - April 2014)
- Front Office Associate @ (August 2011 - February 2013)
- Concierge Associate @ (January 2010 - July 2010)
Charles Brown Education
- Baliuag University
Bachelor of Science (B.S.) (Hospitality Administration/Management)
2007-2011 - St. Luke's School of San Rafael
High School (High School/Secondary Diplomas and Certificates)
2003-2007
Charles Brown Skills
- Anticipation
- Attention to Detail
- Cash Handling
- Concierge Services
- Contract Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Data Entry
- Decision-Making
- Easily Adaptable
- English
- Front Office
- Front Office Operations
- Guest Experience
- Guest Relations
- Guest Satisfaction
- Guest Service Management
- Hospitality
- Hospitality Industry
- Hospitality Management
- Hotel Booking
- Hotel Management
- Hotels
- Inventory Management
- Leadership
- MICROS
- Management
- Microsoft Office
- Multi-task & Handle High-volume Workloads
- Onq
- Opening Hotels
- Opera
- Operations Management
- Outlook
- Performance Management
- Pre-opening
- Problem Solving
- Property Management Systems
- Public Speaking
- Receptionist Duties
- Reservations
- Revenue & Profit Growth
- Rooms Division
- Rooms Division Management
- Social Media
- Switchboard Operator
- Team Leadership
- Team Management
- Teamwork
- Time Management
- Up-selling
Charles Brown Summary
- Charles Brown, based in Metro Manila, Philippines, is currently a Front Office Manager at City Garden Grand Hotel. Charles Brown brings experience from previous roles at Savoy Hotel Manila, Belmont Hotels and Resorts and Radisson Blu Hotel, Doha. Charles Brown holds a 2007 - 2011 Bachelor of Science (B.S.) in Hospitality Administration/Management @ Baliuag University. With a robust skill set that includes Anticipation, Attention to Detail, Cash Handling, Concierge Services, Contract Management and more. Charles Brown has 1 emails on RocketReach.
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