Charles Bourgeois Email & Phone Number
Head of Customer Services @ Swapcard
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Charles Bourgeois Location
- Lille, FR
Charles Bourgeois Work
- Head of Customer Services @ (December 2024 - Present)
- Head of Customer Success @ (June 2023 - May 2025)
- Head of Branded Apps @ (March 2023 - May 2025)
- Services Operations Manager 🇫🇷 @ (March 2022 - June 2023)
- Team Lead Customer Success Manager Southern Europe (Interim) 🇫🇷 @ (March 2022 - October 2022)
- Team Lead Client Success Manager Middle East and APAC 🇫🇷 🇦🇪 @ (April 2021 - March 2022)
- Business Lead Experience 🇫🇷 @ (October 2020 - April 2021)
- Business Expert 🇫🇷 @ (August 2019 - April 2021)
- Digital Sport Leader 🇸🇬 @ Decathlon Singapore (January 2019 - July 2019)
- Customer Success Manager 🇨🇳🇸🇬 @ (August 2018 - December 2018)
- Project Manager and User Success - Internship 🇫🇷 @ (January 2018 - July 2018)
- Business Developer - Mission 🇺🇸 @ (November 2017 - December 2017)
- Offer and Supply and Department Manager - Internship 🇸🇬 @ Decathlon Singapore (April 2017 - October 2017)
- Specialist 🇫🇷 @ (September 2014 - November 2016)
- Merchandiser 🇫🇷 @ (February 2014 - September 2014)
- Cashier 🇫🇷 @ (June 2014 - July 2014)
- Launch Moderator 🇫🇷 @ (January 2014 - May 2014)
Charles Bourgeois Education
- IÉSEG School of Management
Master's degree (Marketing)
2015-2019 - SPJIMR SP Jain Institute of Management & Research
MBA Program (Exchange Student Program)
2016-2017 - Faculté de Gestion, Economie & Sciences
Bachelor's degree (Finance)
2012-2015 - Lycée privé Saint Jean Douai
Mathematics speciality
2010-2012 - Institut privé de Genech
Option Sciences, Economie and Social (Economie and Social)
2009-2010
Charles Bourgeois Skills
- Microsoft Office
- English
- Project Management
- Public Relations
- Marketing
- French
- Management
- Marketing Strategy
- Team Management
- Social Media Marketing
- Gestion de projet
- Stratégie marketing
- Stratégie commerciale
- Français
- Recherche
- Microsoft Word
- Spanish
- German
- Business Strategy
- Research
- C
- Photoshop
- Linux
- HTML
- Data Analysis
- Change Management
- Microsoft Excel
- PowerPoint
- Travail d'équipe
- Vente
- Communication marketing
- Stratégie
- Service client
- Réseaux sociaux
- Satisfaction du client
Charles Bourgeois Summary
- Charles Bourgeois, based in Lille, FR, is currently a Head of Customer Services at Swapcard. Charles Bourgeois brings experience from previous roles at Swapcard. Charles Bourgeois holds a 2015 - 2019 Master's degree in Marketing @ IÉSEG School of Management. With a robust skill set that includes Microsoft Office, English, Project Management, Public Relations, Marketing and more. Charles Bourgeois has 4 emails and 1 mobile phone numbers on RocketReach.
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