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Charles Biddle Location
Peoria, AZ, US
Charles Biddle Work
Field Support Engineer @ Global Medical Response (July 2024 - Present)
Desktop Support Engineer II @ Osaic (February 2017 - July 2024)
Technical Engineer @ MSI Solutions / Springer Miller Systems (January 2015 - January 2017)
Computer Engineer @ Absolute Central Technologies (January 2013 - January 2014)
Charles Biddle Education
DeVry University
Associate's degree (Computer Science)
Charles Biddle Skills
Active Directory
Avaya Products
Azure Active Directory
Break Fix
Business Applications
CMDB
Cat5e
Compliance & Security Awareness
Computer Hardware
Computer Hardware Installation
Computer Hardware Troubleshooting
Computer Maintenance
Computer Networking
Computer Repair
Computer Science
Critical Thinking
Customer Satisfaction
Customer Service Training
Data Centers
Data Reporting
Desktop Support
Documentation
Domain Name System (DNS)
End User Training
Genesys
Help Desk Support
IT Escalation
IT Hardware Support
IT Operations
Incident Resolution & Troubleshooting
Information Technology
Internet Protocol Suite (TCP/IP)
Issue Identification
LAN-WAN
Linux System Administration
Management Support
Microsoft 365
Microsoft Azure
Microsoft Excel
Microsoft Intune
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Teams
Mission-Critical IT Support
Mobile Operating Systems
Multi-site
Network Infrastructure
Office 365
Office 365 Administration
Office Equipment
Operating Systems
Oral Communication
Patch Management
Printer Support
Printers
Problem Analysis
Problem Management
Problem Solving
Product Support
Project Coordination
Project Management
Radio Console & VOIP Systems Support
Server Administration
Server Support
Service Desk
Service-Level Agreements (SLA)
SharePoint
Shell Scripting
Soft Skills
Software Documentation
Software Installation
Software Testing
Software Updates
Solution-oriented
Strategic Thinking
Stressful Situations
Support Engineers
System Administration
System Deployment
System Installations
System Performance
Systems Engineering
Teamwork
Technical Proficiency
Technical Support
Ticketing Systems
Time Management
Training Documentation
Troubleshooting
User Requirements
Voice of the Customer
Voice over IP (VoIP)
WebEx
Windows 10/11 & Endpoint Management
Windows Desktop Administration
Written Communication
Charles Biddle Summary
Charles Biddle, based in Peoria, AZ, US, is currently a Field Support Engineer at Global Medical Response. Charles Biddle brings experience from previous roles at Osaic, MSI Solutions / Springer Miller Systems and Absolute Central Technologies. Charles Biddle holds a Associate's degree in Computer Science @ DeVry University. With a robust skill set that includes Active Directory, Avaya Products, Azure Active Directory, Break Fix, Business Applications and more. Charles Biddle has 1 emails and 1 mobile phone numbers on RocketReach.
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