Chaptr Information

Chaptr helps arts and culture organisations get clear on what their website needs to do, then design and build it to grow audiences. We work with theatres, orchestras, festivals, heritage sites and cultural venues across the UK and US. Organisations usually come to us when something isn’t working, but it’s not obvious why, or when they know they need a new website but aren’t sure what it should be. We start with focused pieces of thinking that turn competing opinions into a clear direction: workshops, clarity sprints and What’s On audits. Then we design and build what follows, with accessibility built in from the start. Our specialism is What’s On. We make complex programmes easy to browse, choose from and book, because that’s where audiences are won or lost. We also have a strong B2B portfolio, which brings a commercial lens to our arts work. We think about conversion and revenue as carefully as we think about experience. Not sure what your website needs? Start a conversation at info@chaptr.studio