The Chapman Group partners with B2B sales and account management organizations to identify and solve sales, account management, and customer experience management (CEM) challenges resulting in stronger relationships, increased revenues, and higher margins for suppliers as well as our customers. Our LoyaltyProfessional™ Voice of Customer (VoC) solution is designed to support a client’s need to gain and then act on critical field-level customer facts and insights. Our solution includes: • measuring feedback of B2B customer relationships • capturing important data (customer facts / insights) through a unique electronic survey approach • ensuring customer data integrity utilizing our Loyalty Index methodology and expert consulting provided by our LoyaltyProfessional™ team • mining of data to highlight trends and key discoveries • analytical intelligence (reporting) on next actions for organizational success; The Chapman Group’s Prescription for Success Our clients, national and global, Fortune 1000 and mid-tier, think of us as not only a solution provider, but also as a thought leader, a business partner, and as their “go-to” resource for strategic account management expertise and guidance. Learn more on how we can help your organization champion improved customer relationships, increased revenue and margins in today’s highly competitive, global and economically focused business community at ChapmanHQ.com.
View Top Employees from Chapman GroupWebsite | http://chapmanhq.com/ |
Revenue | $5 million |
Employees | 24 (24 on RocketReach) |
Founded | 1988 |
Address | 10269 Burleigh Cottage Ln, Ellicott City, Maryland 21042, US |
Phone | (410) 381-7113 |
Fax | (410) 381-7417 |
Technologies |
JavaScript,
HTML,
PHP
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Industry | Hospitality, Business Services General, Strategic Account Management, Business Services, Voice of the Customer, Value Creation, ROI Calculators |
Competitors | Holden International, IMPAX Sales Performance, RAIN Group, Sales OverDrive, SalesGlobe |
SIC | SIC Code 874 Companies, SIC Code 87 Companies |
NAICS | NAICS Code 54 Companies, NAICS Code 541611 Companies, NAICS Code 54161 Companies, NAICS Code 541 Companies, NAICS Code 5416 Companies |
Looking for a particular Chapman Group employee's phone or email?
The Chapman Group annual revenue was $5 million in 2024.
Tom Chapman is the President of Chapman Group.
24 people are employed at Chapman Group.
Chapman Group is based in Ellicott City, Maryland.
The NAICS codes for Chapman Group are [54, 541611, 54161, 541, 5416].
The SIC codes for Chapman Group are [874, 87].