ChannelReply helps eCommerce teams bring marketplace customer support into the helpdesk they already use. Connect supported marketplaces, turn conversations into threaded tickets, and give agents the order and buyer context they need to respond without jumping between systems. Instead of replacing your helpdesk, ChannelReply adds marketplace depth to it—helping teams manage messages, order information, workflows, templates, automation and supported marketplace actions from one familiar workspace. Built for marketplace-heavy sellers, eCommerce support teams, agencies and multi-brand operators, ChannelReply helps reduce tab-switching, simplify workflows and make marketplace support easier to scale. Connect marketplaces. Keep your workflow. Give your support team fewer clicks and more context.
| Website | https://www.channelreply.com/ |
| Revenue | $3 million |
| Employees | View employees |
| Industry | Technology, Information and Internet, Software General, Software |
| Competitors | PaydayChampion, Bridge Payday, Mmpersonalloans (view competitors) |
| SIC | SIC Code 73 Companies, SIC Code 737 Companies |
| NAICS | NAICS Code 51 Companies, NAICS Code 513 Companies |
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ChannelReply Questions
The ChannelReply annual revenue was $3 million in 2026.
ChannelReply is based in London, England.
The NAICS codes for ChannelReply are [51, 513].
The SIC codes for ChannelReply are [73, 737].
