Practice Manager @ Schrodt & Hall Psychiatry (July 2019 - June 2020)
Manager @ Chartreuse (August 2013 - June 2019)
Client Services Manager @ (July 2009 - August 2013)
Team Lead @ (August 2008 - July 2009)
Chanel Workman Education
University of Louisville
Master of Education (M.Ed.) (Community Health)
University of Kentucky
Bachelor of Science (B.S.) (Communication and Leadership Development)
Chanel Workman Skills
Jira Service Desk
Slack
Totango
Customer Success Management
Account Management
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Experience Management
Public Speaking
Customer Experience
Coaching
Active Listening
Emotional Intelligence
Customer Service Management
Customer Success
Customer Onboarding
Value Realization
Salesforce.com
Interpersonal Communication
Critical Thinking
De-escalation
Conflict Resolution
Client Rapport
Goal Setting
Email
Written Communication
Strategic Thinking
Interpersonal Skills
Successful Negotiation
Value Selling
Customer Advocacy
Problem Solving
Troubleshooting
Career Management
Entrepreneurship
Customer Experience Design
Customer Journeys
Building Trust
Leadership Communications
Project Management
Sales Strategy
Business-to-Business (B2B)
Business Ethics
Microsoft Excel
Business Strategy
Artificial Intelligence (AI)
Artificial Intelligence for Business
Professional Communication
Leadership Communication
Chanel Workman Summary
Chanel Workman, based in United States, is currently a Customer Success Manager at Agilent Technologies. Chanel Workman brings experience from previous roles at REMAX Real Estate Group, Schrodt & Hall Psychiatry, Chartreuse and Posh Beauty Bar Salon & Boutique. Chanel Workman holds a Master of Education (M.Ed.) in Community Health @ University of Louisville. With a robust skill set that includes Jira Service Desk, Slack, Totango, Customer Success Management, Account Management and more. Chanel Workman has 4 emails and 1 mobile phone numbers on RocketReach.
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