Chandra Dwivedi Email
Contact Center Head - Outbound @ Bandhan Bank
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Chandra Dwivedi Location
- Kolkata, WB, IN
Chandra Dwivedi Work
- 2025 -now Contact Center Head - Outbound @
- 2024 -2025 Assistant Vice President - Lead Customer Service- Credit Cards @
- 2022 -2024 Senior Manager @
- 2019 -2022 Manager - CCRP and Governance @
- 2017 -2019 Assistant Manager -Monitoring @
- 2014 -2016 Monitoring Officer @
- 2012 -2014 Executive- Customers Services @
- 2011 -2012 Phone Banking Officer @
- 2009 -2011 CCE @ Spanco BPO
Chandra Dwivedi Education
- Institute of Management Technology, Ghaziabad
MBA (Operations Management)
2023-2025 - Deen Dayal Upadhyaya (DDU) Gorakhpur University
Bachelor of Arts (BA) (English Language and Literature/Letters)
2005-2008 - Uttar Pradesh State Board of High School and Intermediate Education (UPMSP)
Intermediate
2002-2004
Chandra Dwivedi Skills
- Customer Service
- Lead A Team
- Credit Cards
- CRM
- Performance Management
- MIS
- Vendor Management
- Microsoft Office
- PowerPoint
- Customer Experience Management
- Quality Assurance
Chandra Dwivedi Summary
- Chandra Dwivedi, based in Kolkata, WB, IN, is currently a Contact Center Head - Outbound at Bandhan Bank. Chandra Dwivedi brings experience from previous roles at Bandhan Bank and SBI Card. Chandra Dwivedi holds a 2023 - 2025 MBA in Operations Management @ Institute of Management Technology, Ghaziabad. With a robust skill set that includes Customer Service, Lead A Team, Credit Cards, CRM, Performance Management and more. Chandra Dwivedi has 1 emails on RocketReach.
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