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Chanchal Vardhan Location
Delhi, DL, IN
Chanchal Vardhan Work
Senior Service Delivery Manager @ (April 2024 - Present)
Service Delivery Manager @ (May 2021 - July 2024)
Quality Assurance Team Lead @ (January 2019 - July 2024)
Sr.CCO @ Convergys (May 2012 - October 2014)
Chanchal Vardhan Education
AVM Pahra
Chanchal Vardhan Skills
Service Delivery
Cross-functional Team Leadership
Administration
Operations Management
Subject Matter Experts
Educational Theory
Industry standards
Quality Control
Technical Documentation
Case Studies
Budget Constraints
Analytical Skills
Agile Methodologies
Workload Prioritization
Client Relations
Software Project Management
Problem Solving
Customer Relationship Management (CRM)
Account Management
Project Implementation
Project Coordination
Software Development Life Cycle (SDLC)
Scope Management
Requirements Gathering
Project Plans
Project Management
Project Delivery
Program Management
Key Performance Indicators
End-to-End Project Management
Communication
Team Management
Performance Metrics
Customer Service
Client Services
Workable Solutions
Talent Development
Solution Delivery
Service-Level Agreements (SLA)
Service Improvement
Problem Management
Defining Requirements
Stakeholder Management
Key Accounts
Software as a Service (SaaS)
Telephony
Technical Support
Support Management
Stakeholder Engagement
FAQ
Executive Visibility
Escalations Management
Customer Experience
Convincing People
Business Requirements
Team Leadership
Chanchal Vardhan Summary
Chanchal Vardhan, based in Delhi, DL, IN, is currently a Senior Service Delivery Manager at AUTOSherpa Systems. Chanchal Vardhan brings experience from previous roles at AUTOSherpa Systems, WyzMindz Solutions Pvt. Ltd. and Convergys. Chanchal Vardhan holds a AVM Pahra . With a robust skill set that includes Service Delivery, Cross-functional Team Leadership, Administration, Operations Management, Subject Matter Experts and more. Chanchal Vardhan has 1 emails on RocketReach.
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