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Chanchal Chawla Location
New Delhi, DL, IN
Chanchal Chawla Work
2024 -now Senior CRM Executive @
2018 -2024 Customer Service Representative @ AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED
Chanchal Chawla Education
Maharshi Dayanand University (MDU), Rohtak
Bca (Computers)
2015-2018
Chanchal Chawla Skills
Senior Stakeholder Management
Supply Strategy
Microsoft Power BI
Customer Interaction
Query Resolution
Product Compliance
Process Efficiency
Delivery Operations
Conflict Resolution
Confidentiality
Workload Prioritization
Team Performance
Service-Level Agreements (SLA)
Information Technology
Warehouse Operations
Operational Excellence
Delivery Performance
Pressure Situations
Delivery Management
Service Levels
Relationship Building
Strategic Thinking
Mathematics
Operations
Learning
Skill Development
Customer Relations
Research Skills
Technical Proficiency
Quality Control
Attention to Detail
Project Planning
Subject Matter Experts
Shrinkage
Interpersonal Skills
Audit Reports
Auditing Standards
ISO 27001
External Audits
Facilitation
Communication Training
New Product Rollout
Training Strategy
Process Auditing
New Hires
Performance Motivation
Internal Controls
Information Systems
Business Process Improvement
Internal Audits
Organization Skills
Team Management
Process Mapping
Critical Thinking
Quality Assurance
ISO 9001
Certified Lead Auditor
Failure Mode and Effects Analysis (FMEA)
Regulatory Compliance
Quality Management
Training
Phone Etiquette
Computer Literacy
Resolving Issues
Onboarding
Software as a Service (SaaS)
Email
Chat
Data Privacy
ISO Standards
Support Management
Team Leadership
Key Performance Indicators
Build Strong Relationships
Written Communication
Oral Communication
Contact Centers
Customer Engagement
Teamwork
Presentations
Communication
Customer Satisfaction
Customer Success
Analytical Skills
Customer Service Operations
Customer Retention
Continuous Improvement
Business Process Management
Business Analysis
Soft Skills
Project Management
Auditing
Process Improvement
Customer Service
Customer Support
Freelancing
Networking
Service Quality
Customer Experience
Operations Management
Chanchal Chawla Summary
Chanchal Chawla, based in New Delhi, DL, IN, is currently a Senior CRM Executive at SUPER POLYMERS. Chanchal Chawla brings experience from previous roles at AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED. Chanchal Chawla holds a 2015 - 2018 Bca in Computers @ Maharshi Dayanand University (MDU), Rohtak. With a robust skill set that includes Senior Stakeholder Management, Supply Strategy, Microsoft Power BI, Customer Interaction, Query Resolution and more. Chanchal Chawla has 1 emails on RocketReach.
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