Chan Ly Email
Digital Customer Solutions IT project manager @ Societe Generale
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Chan Ly Location
- Paris, FR
Chan Ly Work
- Digital Customer Solutions IT project manager @ (March 2025 - Present)
- IT Project Manager and Digital Transformation - Contact Center Platform @ (March 2024 - March 2025)
- Product Owner – DATA and Telephony Performance Platform @ (September 2019 - March 2024)
- Contact Center Operations Coordinator @ (September 2015 - August 2019)
- CRM targeting specialist @ (November 2011 - September 2015)
- Apprentice @ (September 2009 - September 2011)
- Apprentice @ (September 2008 - September 2009)
Chan Ly Education
- Université Paris-Est Créteil
Master (MIAGE)
2008-2011 - Université Paris 8
DUT (Informatique)
2006-2008
Chan Ly Skills
- Accords de niveau de service (SLA)
- Agile project management
- Analyse des points fonctionnels
- Banque
- Big data
- Business Analysis
- Cadrage
- Centre d’appel
- Ciblage marketing
- Cloudera
- Coordination de projet
- English
- Estimation de projet
- Etude d'opportunité
- French
- Genesys
- Gestion de la performance
- Gestion de projet
- Gestion de projet Waterfall
- Gestion de projet agile
- Gestion des effectifs
- IBM Unica
- Kibana
- Lancement de produit
- Leadership
- Marketing
- Marketing en ligne
- Marketing par publipostage
- MicroStrategy Reporting
- Microsoft Office
- Microsoft SQL Server
- Planification opérationnelle
- Project Management
- Retour sur investissement
- SAS
- SQL
- Splunk
- Suite Atlassian
- TMA
- Talend
- UX/UI
- gestion de projet agile
Chan Ly Summary
- Chan Ly, based in Paris, FR, is currently a Digital Customer Solutions IT project manager at Société Générale. Chan Ly brings experience from previous roles at Société Générale and Groupe Crédit du Nord. Chan Ly holds a 2008 - 2011 Master in MIAGE @ Université Paris-Est Créteil. With a robust skill set that includes Accords de niveau de service (SLA), Agile project management , Analyse des points fonctionnels, Banque, Big data and more. Chan Ly has 1 emails on RocketReach.
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