Client Service Manager @ (July 2017 - November 2019)
Sr. Business Process Analyst - Process Improvement @ (January 2014 - May 2017)
Customer Support Supervisor @ (January 2012 - December 2013)
Customer Support Representative @ (November 2009 - December 2011)
Support and Training Manager @ Express Digital (January 2002 - January 2009)
Technical Support Associate II @ PDS Verizon (January 2000 - January 2002)
Chad Kinback Education
Art Institute of Houston
AAS
1995-1997
Chad Kinback Skills
Coaching
Arrow Coaching
Behavioral Coaching
Having Valuable Conversations
AWS Practitioner
Adaptive Leadership
Process Improvement
Customer Service
Six Sigma Greenbelt Training
Customer Relationship Management (CRM)
Business Process Improvement
Team Leadership
Troubleshooting
Management
TCP/IP
Technical Support
Servers
Project Management
SQL
Software Documentation
Computer Hardware
Networking
MySQL
Leadership
Agile Methodologies
C#
HTML
Microsoft Office
Routers
Team Building
Switches
PHP
Vendor Management
Teamwork
Cross-functional Team Leadership
Web Development
Databases
Information Technology
Business Process
Quality Assurance
Diversity Recruitment
Hiring Practices
Interpersonal Leadership
Mindfulness
Customer Experience Design
Customer Journeys
Emotional Intelligence
Bookkeeping
Small Business Financial Management
Cash Flow Management
QuickBooks Online
Corporate Finance
QuickBooks
Accounting
Key Account Management
API Development
Web Services
Accountability
Change Management
Crucial Conversations
Executive Leadership
High Performance Teams
Leadership Development
Firewalls
Windows
IIS
Customer Relationship Management Crm
Art
Web Applications
Microsoft Word
Cross Functional Team Leadership
Windows 7
Services
Customer Relationship Management
Chad Kinback Summary
Chad Kinback, based in Austin, TX, US, is currently a Technical Account Manager Team Lead at Brightpearl by Sage. Chad Kinback brings experience from previous roles at Brightpearl by Sage and BrandMuscle. Chad Kinback holds a 1995 - 1997 AAS @ Art Institute of Houston. With a robust skill set that includes Coaching, Arrow Coaching, Behavioral Coaching, Having Valuable Conversations, AWS Practitioner and more. Chad Kinback has 2 emails and 1 mobile phone numbers on RocketReach.
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