2021 -now Member Services Premium Services Manager @
2016 -now Contact Center Manager @
2012 -now Fraud Prevention Unit Manager @
2000 -2011 Collections Unit Manager @ Citi
Chad Joyce Education
Daniel Boone High School 1996-1999
Portland Community College
(Business Administration and Management, General)
Chad Joyce Skills
Leadership
Customer Experience
Team Building
Banking
Credit Cards
People Management
Portfolio Management
Customer Satisfaction
Business Analysis
Relationship Management
Vendor Management
Team Leadership
Process Improvement
Financial Services
Contact Centers
Risk Management
Credit
Training
Interviews
Business Process Improvement
Management
Coaching
Call Centers
Performance Management
Chad Joyce Summary
Chad Joyce, based in Beaverton, OR, US, is currently a Contact Center Manager at The Standard. Chad Joyce brings experience from previous roles at The Standard, Capital One and Citi. Chad Joyce holds a 1996 - 1999 Daniel Boone High School. With a robust skill set that includes Leadership, Customer Experience, Team Building, Banking, Credit Cards and more. Chad Joyce has 4 emails and 3 mobile phone numbers on RocketReach.
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