2019 -2023 Presales Consultant and Principal, Value Engineering @
2014 -2019 Manager of Software Engineering @
2011 -2014 Lead Sr. Business Consultant @
2000 -2011 Various IT Roles @
2002 -2013 Freelance Film Critic @ The Other Paper
1997 -2000 Technical Writer @
1996 -1997 Technical Writing Consultant @
Chad Dull Education
Bowling Green State University
Master of Arts - MA (English with a Specification in Scientific and Technical Communication)
1994-1996
Ohio Northern University
Bachelor of Arts - BA (Phi Mu Delta)
1990-1994
Chad Dull Skills
Software Documentation
Visio
Customer Service
MS Project
Process Improvement
SDLC
Technical Writing
Business Analysis
Project Management
Access
Testing
Software Development
Project Planning
Management
Databases
Business Process Improvement
Cross-functional Team Leadership
Customer Service Operations
IT Management
Business Intelligence
Root Cause Analysis
Business Process
Editing
Cross Functional Team Leadership
Software Development Life Cycle Sdlc
Vendor
Verint
Leadership
Research
Television
Genesys
IT Strategy
Requirements Analysis
Team Leadership
Business Systems
Vendor Management
Vendor Partnerships
Third Party Vendor Management
Microsoft Office
Photoshop
Strategic Planning
Film
Analysis
Vendor Coordination
Java
Microsoft Word
Business to Business B2b
Business Relationship Management
Software Development Life Cycle
Business to Business
Product Management
Data Analysis
Resource Management
Microsoft Excel
Contact Center Technology
IT Consulting
Customer Success Management
CTI
IVR
Contact Center Strategy
Microsoft PowerPoint
Customer Relationship Management
Change Management
Writing
FrameMaker
Data Analytics
Integration
Performance Metrics
Chad Dull Summary
Chad Dull, based in Santa Fe, NM, US, is currently a Enterprise Application Services Manager at City of Santa Fe. Chad Dull brings experience from previous roles at City of Santa Fe, C1 and Verint. Chad Dull holds a 1994 - 1996 Master of Arts - MA in English with a Specification in Scientific and Technical Communication @ Bowling Green State University. With a robust skill set that includes Software Documentation, Visio, Customer Service, MS Project, Process Improvement and more. Chad Dull has 1 emails and 2 mobile phone numbers on RocketReach.
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