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Chad Albert Location
Phoenix, AZ, US
Chad Albert Work
AVP, Client Success @ (March 2026 - Present)
Manager @ (October 2024 - March 2026)
Head of Customer Support and Success @ (December 2022 - September 2023)
Director of Customer Success - Investments @ (February 2022 - September 2022)
Customer Experience Team Lead @ (February 2021 - February 2022)
CXR @ (August 2020 - February 2021)
Proactive Outreach Consultant @ (August 2014 - August 2020)
Chad Albert Education
North Carolina Agricultural and Technical State University
Engineering Physics
2002-2006
Chad Albert Skills
Analytical Skills
Builds Relationships
Business Process Improvement
Business Relationship Management
Chatbots
Client Relations
Client Services
Coaching
Coaching & Mentoring
Communication Training
Consulting
Critical Thinking
Customer Experience
Customer Experience Management
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
Data Analysis
Financial Planning
Financial Services
Interpersonal Skills
Investments
Investor Relations
Key Performance Indicators
Leadership
Looker
Microsoft Excel
Microsoft Office
People Development
Performance Metrics
Problem Solving
Project Management
Qualified Retirement Plans
Relationship-builder with Unsurpassed Interpersonal Skills
Retirement Plan Consulting
Retirement Services
Sales
Service Operation
Slack
Small Business Retirement Planning
Team Building
Team Leadership
Ticketing Systems
Training
Vendor Management
Chad Albert Summary
Chad Albert, based in Phoenix, AZ, US, is currently a AVP, Client Success at LPL Financial. Chad Albert brings experience from previous roles at LPL Financial, Guava, Kinly and Robinhood. Chad Albert holds a 2002 - 2006 Engineering Physics @ North Carolina Agricultural and Technical State University. With a robust skill set that includes Analytical Skills, Builds Relationships, Business Process Improvement, Business Relationship Management, Chatbots and more.
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