Cf L. Email & Phone Number
Associate Director of Customer Experience @ RedBox Storage
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Cf L. Location
- New Territories, Hong Kong
Cf L. Work
- 2022 -now Associate Director of Customer Experience @
- 2020 -2021 Client Experience Manager @
- 2017 -2020 Client Service Manager @
- 2014 -2016 Customer Service Team Leader @
- 2008 -2013 Unit Manager - Strategic Team, Corporate Services @
- 2008 -2008 Bid Support Specialist (Contract) @
- 2005 -2007 Senior Client Services Executive – Business Market @
- 2002 -2005 Customer Service Officer @
- 2001 -2002 Marketing Executive @ Classroom Publication Ltd.
Cf L. Education
- Hong Kong Baptist University 1998-2001
Cf L. Skills
- Telecommunications
- Management
- Team Management
- Account Management
- Mobile Devices
- Strategy
- Training
- Customer Service
- Sales
- Customer Experience
- Call Centers
- Team Leadership
- CRM
- Business Strategy
- Business Development
- Vendor Management
- Customer Satisfaction
- Solution Selling
- Wireless
- Pre-sales
- Product Marketing
- Mobile Communications
- VAS
- Service Delivery
- Key Account Management
- Customer Engagement
- Salesforce.com
- Operations Management
- Managed Services
- Product Management
- BPO
- Change Management
- Mobile Technology
- Blackberry
- Blackberry OS
- Handsets
- Problem Solving
- Salesforce
- Zendesk
- Trello
- Freshchat
- Logistics Management
- Self Storage
- Customer Experience Management
- Teamwork
- Leadership
- Communication
- Analytical Skills
- Business-to-Business (B2B)
- Contact Center Management
Cf L. Summary
- Cf L., based in New Territories, Hong Kong, is currently a Associate Director of Customer Experience at RedBox Storage. Cf L. brings experience from previous roles at Spacebox Limited, Truphone and 3 Hong Kong (Hutchison Telecommunications (Hong Kong) Limited). Cf L. holds a 1998 - 2001 Hong Kong Baptist University. With a robust skill set that includes Telecommunications, Management, Team Management, Account Management, Mobile Devices and more. Cf L. has 2 emails and 1 mobile phone numbers on RocketReach.
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