Ceylon Infotech Pvt. Ltd. Information

Ceylon Infotech Pvt. Ltd. is a global Business Process Outsourcing (BPO) with professional backing and skill in the outsourcing industry. We cater to a multitude of domains under travel, banking, telecom, Insurance, and RPO to name a few. We are based in the city of Pune which is India's IT and ITES hub, as well home to reputed multinational companies like IBM, INFOSYS, Microsoft, Dell and other just as prestigious companies. We help in taking your business one step further towards success by providing a range of services that can assist you. What we offer as part of our services is we will help to manage client interactions where we provide voice, live chat and email support to small, midsize and large corporations within diversified industries. In the broader sense, the following services are what we offer to our clients: Benefits Proven Experience Customized Alignment and Representation Strategic Partner to Manage All Interactions Multichannel Contact Centers Results Higher Conversion Rates Increased Sales Improved Customer Experience Repeat Purchases Loyal Customer Relationships We adhere to three guidelines of success Skilled and Efficient people Proven Service Delivery Processes The integrations of Industry-leading Technology