Cesar Pena Email & Phone Number

Senior Manager, Customer Success Management @ Salesforce

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Cesar Pena Location

Austin, TX, US

Cesar Pena Work

2026 -now Senior Manager, Customer Success Management @
2021 -2026 Senior Manager, Customer Success @
2017 -2021 Manager, Customer Success @
2017 -2017 Sr. Manager, US Customer Support @
2012 -2017 Senior Professional Services Consultant @
2006 -2012 Client Services and Sales Manager – Consulting Services @
2004 -2006 National Account Manager - East @ SiteStuff, Inc.

Cesar Pena Education

Baylor University - Hankamer School of Business
EMBA (EMBA, Masters in Business Administration)
2009-2011
Texas State University-San Marcos
BA (BA, Communications)
1999-2002
Texas State University
(Bachelor of Arts, Communications)
Baylor University - Hankamer School of Business
(Master of Business Administration)

Cesar Pena Skills

CRM
Management
Leadership
Training
Sourcing
Lead Generation
Marketing
Strategy
Human Resources
Sales
New Business Development
Contract Negotiation
Requirements Analysis
Operations Management
Analysis
Consulting
Business Process
Information Technology
Sales Management
Performance Management
Business Relationship Management
Data Analysis
Account Management
Business Development
Management Practices
Quality Management
Oracle CRM
JAD
Capacity Planning
Market
Stakeholder Management
PMO
Payments
Insurance
Overseeing
Vendors
RAD
Pacific
Agile Methodologies
Telemarketing
Executive Positions
Meeting Facilitation
Amdocs Clarify
Technical Program
Business Requirements
Int
Exit Surveys
Direct Mail
Agency Operations
Procurement
Texas
Webinars
Revenue
Design
Security
Internal Teams
Cultivating
General Electric
Integration
Remote Locations
Risk Management Plans
Resource Allocation
Company Presentations
Atr
SharePoint
Accounting
SDLC
Workflow
Execution
Implementation Planning
Georgia
Build Relationships
System
Gathering Information
Account Executives
Client Requirements
Training of New Employees
Supervision
Sold
Strategies
Regional Marketing
Technical Teams
Testing
Market Value
Policy
Point of Contact
Sla
Project Management
Mitigation
System Monitoring
Reporting
Stakeholders
Multiple Disciplines
Campaigns
Gantt
Advertising Agency
PPC
Website Development
Protecting
Project Collaboration
Venues
User Training
Coordination
Shareholders
Technology Implementation
Pipeline Generation
Client Services
Communication
Schedules
Resource Management
Vietnam
Quality Assurance
Strategic Planning
End User Training
Change Management
Project Planning
Project
Communications Management
Contractual Agreements
HR Management
Nike
Responsibility
Project Teams
International
Business Units
Art
Purchasing
Estimate
Portfolio
End to End
Trade Shows
Client Meetings
Vendor Management
Scrum
Underwriting
Issue Management
Materials Development
Phase
Program Management
Interest Rates
Platforms
Invoicing
Deployed
Multi Channel Marketing
Budgets
Wikis
Risk
Cost Management
Hong Kong
Meetings
Deployments
Communications Planning
Coordinated
Databases

Cesar Pena Summary

Cesar Pena, based in Austin, TX, US, is currently a Senior Manager, Customer Success Management at Salesforce. Cesar Pena brings experience from previous roles at Informatica, Insights and INT Technologies. Cesar Pena holds a 2009 - 2011 EMBA in EMBA, Masters in Business Administration @ Baylor University - Hankamer School of Business. With a robust skill set that includes CRM, Management, Leadership, Training, Sourcing and more. Cesar Pena has 4 emails and 5 mobile phone numbers on RocketReach.