Operations Manager Provider Customer Service Program @ (February 2012 - June 2024)
Operations Manager EDI support and Secure Provider Online Tool (SPOT) @ (June 1999 - June 2024)
Project Consultant @ FCSO (September 2008 - February 2012)
Contact Center Supervisor of Operations @ FCSO (June 1999 - September 2008)
Supervisor of Operations II @ First Coast Service Options (March 2007 - September 2008)
Cesar Hernandez Education
Ponthifical Catholic University of Puerto Rico
Bachelor (BS, Biology)
Cesar Hernandez Skills
Analysis
Budgets
Business Analysis
Business Development
Call Centers
Change Management
Coaching
Community Outreach
Contract Negotiation
Customer Service
Entrepreneurship
Event Management
Event Planning
Fundraising
Government
HIPAA
Health Insurance
Healthcare
Healthcare Information Technology
Healthcare Management
Hospitals
Insurance
Leadership
Leadership Development
Management
Marketing
Medicaid
Medicare
Microsoft Excel
Microsoft Office
Microsoft Word
Nonprofits
Nutrition
Online Marketing
Outlook
Policy
PowerPoint
Process Improvement
Program Management
Recruiting
Research
Sales
Social Media
Social Media Marketing
Social Networking
Strategic Planning
Teaching
Team Building
Team Leadership
Training
Cesar Hernandez Summary
Cesar Hernandez, based in Jacksonville, FL, US, is currently a Senior Provider Relations Representative Bilingual at First Coast Service Options, Inc.. Cesar Hernandez brings experience from previous roles at First Coast Service Options, Inc. and FCSO. Cesar Hernandez holds a Bachelor in BS, Biology @ Ponthifical Catholic University of Puerto Rico. With a robust skill set that includes Analysis, Budgets, Business Analysis, Business Development, Call Centers and more. Cesar Hernandez has 1 emails and 2 mobile phone numbers on RocketReach.
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