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Cesar Berra Location
Saint Paul, MN, US
Cesar Berra Work
Service Support Team Manager @ (September 2018 - Present)
Director of Call Ceneter Services @ (December 2017 - August 2018)
Process Manager @ HCL/3m (December 2016 - December 2017)
Call Center Consultant @ (August 2015 - May 2016)
Operations Director @ (May 2004 - April 2015)
Call Center Manager @ (January 1992 - January 2003)
Certified Court Interpreter @ (January 1988 - January 1992)
Cesar Berra Education
Escuela Nacional De Publicidad
Bachelor of Science (Marketing, Advertising)
ESCUELA DE MERCADOTECNIA Y PUBLICIDAD
Bachelors (Marketing)
Instituto Cumbres
Cesar Berra Skills
Customer Service Management
People Management
Call Centers
Customer Satisfaction
Management
Leadership
Account Management
Process Improvement
Team Leadership
Operations Management
Team Building
Customer Service
Team Management
Project Management
Strategy
Business Analysis
Call Center
Problem Solving
Change Management
Contract Negotiation
Cesar Berra Summary
Cesar Berra, based in Saint Paul, MN, US, is currently a Service Support Team Manager at Decisionone. Cesar Berra brings experience from previous roles at Dialog One Translation, HCL/3m, Rdi Corporation and Service 800. Cesar Berra holds a Bachelor of Science in Marketing, Advertising @ Escuela Nacional De Publicidad. With a robust skill set that includes Customer Service Management, People Management, Call Centers, Customer Satisfaction, Management and more. Cesar Berra has 2 emails and 3 mobile phone numbers on RocketReach.
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