Cerna Solutions, LLC Information

Cerna is now Thirdera, a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our architects, developers, consultants, designers, and project managers help our customers transform, get more from ServiceNow, and unlock hidden potential. We are ushering in the next era of transformation, digitization, automation, and partner expectation, all with and at the speed of NOW. Visit our website to learn more: https://www.thirdera.com/ ___________________________________________________________________ Cerna is a trusted Elite ServiceNow partnerfounded with the primary focus of improving and innovating the way our customers leverageServiceNow® platformand protect their ServiceNow investment.Our authoritativeplatformcapabilities are made possiblebyCerna’s100% US-basedexperts, whoseskillsets spanthe entire Now Platform. Cerna’sextensiveplatformexpertise allows us to understand true customer’s needs anddeliver tailored solutions, while solving business challenges through the innovative use of ServiceNow platform and digital transformation.Cerna’sunique projectapproach has earned us a repeat customer rate of 90%, and a Customer Satisfaction Score (CSAT) of 4.8/5. Our mission is to deliver tailoredsolutions thatachieveuncompromised 100%customer successand satisfaction,whilefostering teamwork and collaboration, investing in our highly motivatedandskilled employees, as well asproviding a balanced, supportive,and sustainable workenvironment. Cerna is dedicated to becoming your partner, an extension of your team, and a trustworthy advisor to your organization.