Centrex Services Ltd Information

Centrex Services enables companies to easily manage their IT services supply chains by simplifying the complexities of after sales product support. Using a leansource methodology, Centrex Services has redesigned every element of the supply chain from call handling to stock management, field service, logistics, repair and close. Our Philosophy Leansource adopts the basic principles of lean production advanced by Toyota in Japan, focussing all resource on goals that create value for the end user. These principals strip out wasteful processes and expenditure that don`t contribute to that value and allow the customer to drive the demand through the pull. Centrex Leansource is the adoption of this philosophy applied to IT technology outsourcing and insourcing activity, as well as after sales product support. Applying lean principles to any service supply chain solution presents the opportunity to draw on the methodology that can re-design each step in the supply chain creating a modern “fit for purpose” infrastructure, focused on adding real value to the end user “the customer”. Leansource should not be mistaken for a new service or industry term. It is a focused mind-set that represents a fundamental change in the way a typical service supply chain is viewed and delivered. Visit our website to read more on our Leansource philosophy, or contact us for further information on 01670 528 780.