Celia Pentecost Email

Manager, Advisor Services @ Travel Edge

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Celia Pentecost Location

Toronto, ON, CA

Celia Pentecost Work

Manager, Advisor Services @ (July 2025 - Present)
Travel Manager @ (May 2024 - July 2025)
Travel Manager-Independent by Flight Centre @ (July 2009 - May 2024)
Customer Service Agent @ Skyservice Airlines (April 2008 - July 2008)
Office Manager @ Canada Connection Tours (August 2006 - April 2008)
Customer Relations Specialist @ Signature Vacations (February 2004 - August 2006)

Celia Pentecost Education

Queen's University
Bachelor of Arts - BA (PSYCHOLOGY)
2025
Queen's University
Certificate (Employment Relations)
2025
Seneca Polytechnic
Diploma (Tourism and Travel)
2002

Celia Pentecost Skills

ADX
Account Management
Analytical Skills
Attention to Detail
Business Administration
Business Development
Business Operations
Business Relationship Management
Business Strategy
Client Billing
Client Communication
Client Services
ClientBase
Clientlinq
Coaching & Mentoring
Communication
Community Engagement
Conflict Resolution
Consumer Behavior
Consumer Insight
Contact Centers
Critical Thinking
Customer Experience
Customer Experience Design
Customer Liaison Skills
Customer Loyalty
Customer Marketing
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Representatives
Customer Success
Customer Support
Data Entry
Database Maintenance
Digital Marketing
Direct Sales
Email Marketing
Employee Coaching
Entrepreneurship
Escalation Resolution
Event Planning
Front Office Operations
HelpSpot
HubSpot
Interpersonal Skills
Investigation
Invoicing
Itineraries
Key Account Development
Leisure Travel
Luxury Travel
Luxury Travel Sales
Management
Market Research
Marketing
Marketing Campaigns
Mentoring
Microsoft Excel
Microsoft Office
Negotiation
New Business Opportunities
Newsletters
Office Administration
Online Advertising
Operations Management
Organization Skills
Partnership Development
People Development
Phone Etiquette
Problem Solving
Psychology
Relationship Building
Reservations
Sales
Sales Management
Sales Operations
Sales Processes
Sales and Marketing
Service Improvement
Skilled Multi-tasker
Solution Focused
Strategic Partnerships
Strategic Thinking
Strategy
Supplier Relationship Management
TICO
Training
Travel Arrangements
Travel Coordination
Travel Insurance
Travel Management
Travel Planning
Travel and Tourism
Trusting Relationships
Writing

Celia Pentecost Summary

Celia Pentecost, based in Toronto, ON, CA, is currently a Manager, Advisor Services at Travel Edge. Celia Pentecost brings experience from previous roles at Envoyage CA, Flight Centre Travel Group Canada, Skyservice Airlines and Canada Connection Tours. Celia Pentecost holds a Bachelor of Arts - BA in PSYCHOLOGY @ Queen's University. With a robust skill set that includes ADX, Account Management, Analytical Skills, Attention to Detail, Business Administration and more. Celia Pentecost has 2 emails on RocketReach.