Celeste Torres Email & Phone Number
Senior Customer Success Manager @ Fluxx
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Celeste Torres Location
- San Antonio, TX, US
Celeste Torres Work
- Senior Customer Success Manager @ (September 2022 - Present)
- Senior Customer Success Manager @ (August 2021 - August 2022)
- Customer Success Manager II @ (August 2018 - August 2021)
- Account Manager I @ (August 2018 - December 2019)
- Customer Support Specialist @ (May 2017 - August 2018)
- Team Lead Sales and Mobile Expert @ (November 2011 - August 2021)
- Manager, Fraud Operations @ (March 2005 - August 2011)
Celeste Torres Skills
- Customer Segmentation Strategy
- Net Promoter Score
- Customer Experience Management
- Business Management
- Customer Experience Transformation
- Customer Engagement
- Customer Service Operations
- Key Metrics
- Project Management
- Presentations
- Business Reviews
- Working With Clients
- Employee Training
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Amazon Web Services (AWS)
- Key Account Development
- Communication
- Customer Support
- Customer Experience Analysis
- Continuous Improvement
- Sales Management
- Customer Loyalty
- Strategic Partnerships
- Customer Service Management
- Contract Negotiation
- Salesforce.com
- Strategic Accounts
- Software as a Service (SaaS)
- Customer Success
- Onboarding
- Strategic Thinking
- Customer Retention
- Customer Service
- Customer Experience
- Leadership
- Sales
- Account Management
- Claims Management
- Managing Accounts
- Account Developement
- Consumer Services
- Ticketing
- Rackspace
Celeste Torres Summary
- Celeste Torres, based in San Antonio, TX, US, is currently a Senior Customer Success Manager at Fluxx. Celeste Torres brings experience from previous roles at FireHydrant and Rackspace Technology. With a robust skill set that includes Customer Segmentation Strategy, Net Promoter Score, Customer Experience Management, Business Management, Customer Experience Transformation and more. Celeste Torres has 2 emails and 3 mobile phone numbers on RocketReach.
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