Celeste Torres Email & Phone Number
Senior Customer Success Manager @ Fluxx
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Celeste Torres Location
- San Antonio, TX, US
Celeste Torres Work
- 2022 -now Senior Customer Success Manager @
- 2021 -2022 Senior Customer Success Manager @
- 2018 -2021 Customer Success Manager II @
- 2018 -2019 Account Manager I @
- 2017 -2018 Customer Support Specialist @
- 2011 -2021 Team Lead Sales and Mobile Expert @
- 2005 -2011 Manager, Fraud Operations @
Celeste Torres Skills
- Customer Segmentation Strategy
- Net Promoter Score
- Customer Experience Management
- Business Management
- Customer Experience Transformation
- Customer Engagement
- Customer Service Operations
- Key Metrics
- Project Management
- Presentations
- Business Reviews
- Working With Clients
- Employee Training
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Amazon Web Services (AWS)
- Key Account Development
- Communication
- Customer Support
- Customer Experience Analysis
- Continuous Improvement
- Sales Management
- Customer Loyalty
- Strategic Partnerships
- Customer Service Management
- Contract Negotiation
- Salesforce.com
- Strategic Accounts
- Software as a Service (SaaS)
- Customer Success
- Onboarding
- Strategic Thinking
- Customer Retention
- Customer Service
- Customer Experience
- Leadership
- Sales
- Account Management
- Claims Management
- Managing Accounts
- Account Developement
- Consumer Services
- Ticketing
- Rackspace
Celeste Torres Summary
- Celeste Torres, based in San Antonio, TX, US, is currently a Senior Customer Success Manager at Fluxx. Celeste Torres brings experience from previous roles at FireHydrant and Rackspace Technology. With a robust skill set that includes Customer Segmentation Strategy, Net Promoter Score, Customer Experience Management, Business Management, Customer Experience Transformation and more. Celeste Torres has 2 emails on RocketReach.
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