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Celeste Lay Location
Austin, TX, US
Celeste Lay Work
Financial Advisor @ (October 2025 - Present)
Senior Director of Customer Success @ (January 2023 - January 2024)
Senior Director, Customer Success and Managed Services @ (January 2022 - January 2023)
Senior Director, Customer Success for Americas @ (January 2021 - January 2022)
Vice President of Customer Experience @ (January 2019 - January 2021)
Client Operations Director @ (January 2012 - January 2019)
Account General Manager @ (January 2009 - January 2011)
Business Development Executive @ (January 2003 - January 2008)
Office Solutions Specialist @ (January 2001 - January 2002)
Account Manager @ (January 1998 - January 2000)
Celeste Lay Education
The University of Texas at Austin
BS (Corporate Communication)
1994-1998
Celeste Lay Skills
Account Management
Analytical Skills
B2B
Business Development
CRM
Certified Financial Planner
Client Development
Client Liaison
Cold Calling
Competitive Analysis
Contract Negotiation
Cross-functional Coordination
Cross-functional Team Leadership
Customer Experience
Customer Journeys
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service Management
Customer Success
Direct Sales
Document Management
Enterprise Software
Executive Management
Go-to-market Strategy
Google Workplace
Independent Financial Advice
Interpersonal Skills
Key Account Management
Key Performance Indicators
Leadership
Leadership Development
Managed Print Services
Managed Services
Management
Marketing
Microsoft Office
New Business Development
Onboarding
Operational Excellence
Organizational Leadership
Outsourcing
Presentation Skills
Problem Solving
Process Improvement
Professional Services
Program Management
Revenue & Profit Growth
SaaS
Sales
Sales Management
Sales Operations
Sales Presentations
Sales Process
Salesforce.com
Selling
Solution Selling
Startups
Strategic Communications
Strategic Planning
Strategic Thinking
Strategic Vision
Strategy
Team Building
Team Performance
Consultative Selling
Major Accounts
Product Management
Product Marketing
Channel
Multi-channel Marketing
Cloud Computing
Sales Force Development
Team Leadership
P&L Management
Channel Partners
Document Imaging
Direct Marketing
Strategic Partnerships
Vendor Management
Start-ups
SQL
Business Analysis
Business Process
Services
Public Sector
Cross Functional Team Leadership
Operations
Multi Channel Marketing
Start Ups
Customer Relationship Management Crm
Go to Market Strategy
Customer Relationship Management
Celeste Lay Summary
Celeste Lay, based in Austin, TX, US, is currently a Financial Advisor at Prudential Wealth Advisors. Celeste Lay brings experience from previous roles at LeadSimple, Mindbody, Udacity and Civitas Learning. Celeste Lay holds a 1994 - 1998 BS in Corporate Communication @ The University of Texas at Austin. With a robust skill set that includes Account Management, Analytical Skills, B2B, Business Development, CRM and more. Celeste Lay has 2 emails and 6 mobile phone numbers on RocketReach.
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