Celeste L Email & Phone Number
Head of Customer Contact at BOQ Group @ Bank of Queensland
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Celeste L Location
- Melbourne, VIC, AU
Celeste L Work
- Head of Customer Contact at BOQ Group @ (June 2022 - Present)
- Head of Customer Contact @ (December 2020 - September 2022)
- Head of Direct Consumer Servicing @ NAB (December 1987 - November 2020)
- Nab employee @ NAB (December 1987 - November 2020)
- Head of Change Management and Implementation @ NAB (June 2015 - December 2016)
- Manager Risk Management @ NAB (May 2014 - June 2015)
- Business Transformation Manager @ NAB (January 2012 - May 2014)
Celeste L Education
- Deakin University
Bachelor of Finance & Economics (Business/Managerial Economics)
1984-1987
Celeste L Skills
- Banking
- Business Analysis
- Business Process Improvement
- Business Transformation
- Call Center
- Call Centers
- Change Management
- Contact Center Management
- Continuous Improvement
- Customer Experience
- Customer Support
- Employee Engagement
- Leadership
- Management
- Operational Risk Management
- Outsourcing
- People Development
- People Management
- People-oriented
- Project Delivery
- Relationship Management
- Retail Banking
- Risk Management
- Service Delivery
- Stakeholder Management
- Vendor Management
Celeste L Summary
- Celeste L, based in Melbourne, VIC, AU, is currently a Head of Customer Contact at BOQ Group at Bank of Queensland. Celeste L brings experience from previous roles at ME Bank and NAB. Celeste L holds a 1984 - 1987 Bachelor of Finance & Economics in Business/Managerial Economics @ Deakin University. With a robust skill set that includes Banking, Business Analysis, Business Process Improvement, Business Transformation, Call Center and more. Celeste L has 1 mobile phone numbers on RocketReach.
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