CELab Information

We Customer Educators are a rare bunch. We’re not quite Instructional Designers, not quite Trainers. We’re part Customer Success, part Marketing. We are Heroes who have to do a little bit of everything, and often you have no idea where to begin … When we started in Customer Education, there weren’t many people to turn to and few places to go for advice. Whether you’re trying to start a Customer Education team, break into the industry, or just need to find your people… our podcast (and website) is dedicated to “finding the others” … your peers, mentors, and those (like us) with a passion for helping others learn things for which there’s often no material at all, and deliver with grace.