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Cedric Ross Location
Texas, United States
Cedric Ross Work
Business Process Improvement Coordinator @ (July 2025 - Present)
Customer Success Manager @ (April 2016 - November 2023)
Gold Campaign Manager @ (November 2015 - April 2016)
Assistant Director of Sales @ ICS Jail Supplies, Inc. (April 2014 - January 2015)
Assistant Director of Purchasing @ ICS Jail Supplies, Inc. (December 2010 - April 2014)
Project Coordinator @ TFE (January 2010 - January 2010)
International Service Coordinator @ (January 2008 - January 2009)
Product Delivery Manager @ (January 2006 - January 2008)
Premier Service Manager @ (January 2004 - January 2006)
Service Manager @ (January 1998 - January 2009)
Toll Free Services Coordinator and System Maintenance Engineer @ (January 2002 - January 2004)
Order Entry Representative @ (January 1998 - January 2002)
Buyer @ (January 1998 - January 1998)
Replenishment Analyst @ Michaels Stores (January 1996 - January 1998)
Purchasing Director @ (January 1993 - January 1996)
Cedric Ross Education
University of Phoenix
M.A (Organizational Management)
The University of Texas at Arlington
B.A (Political Science)
McLennan Community College
Business Administration
Cedric Ross Skills
E-procurement
Import Logistics
Customer Service Operations
Strategic Partner Relationship Management
Project Planning
Operational Excellence
Customer Retention
Business Process Improvement
Budget Management
Customer Relationship Management (CRM)
CRM Program Management
Presentations
Sales Presentations
Presentation Skills
Business Process Design
Soft Skills
Customer Support
Contract Negotiation
Change Management
IT Project Implementation
Project Coordination
Purchasing Processes
Project Delivery
Coaching
Business Development
Analytical Skills
Continuous Improvement
Leadership Development
Teamwork
Customer Service Management
Project Implementation
Purchasing
Telecommunications
Customer Relations
Negotiation
Inventory Management
Customer Service
Budgeting
Budgets
Training
Leadership
Management
Strategy
Integration
Product Development
Sales
Cross-functional Team Leadership
Vendor Management
Marketing
Project Management
Team Building
Program Management
Strategic Planning
Process Improvement
Statistical Data Analysis
Microsoft Excel
ChatGPT
Public Speaking
Interpersonal Skills
Lean Six Sigma
Artificial Intelligence (AI)
Business Relationship Management
CSM
Client Delivery
Client Requirements
Communication
Customer Engagement
Customer Escalation Management
Customer Experience
Customer Success
Data Analysis
Enablement
Enterprise Software
Escalations Management
HR Software
IT Service Management
Import/Export Operations
International Logistics
Interpersonal Communication
Logistics Management
Manage client expectations
Onboarding
Order Fulfillment
Order Management
Organization Skills
Performance Reviews
Problem Solving
Product Management
Product Support
Service Delivery
Service Delivery Management
Software as a Service (SaaS)
Strategic Thinking
Supply Chain Operations
Team Leadership
Technical Discussions
Time Management
Training and Development (HR)
Troubleshooting
Written Communication
Culture
Pay Applications
Submittals
Ross
Audio Conferencing
Responsibility
Dallas
Project
Public Sector
Cross Functional Team Leadership
Invoicing
Fax
Meetings
Contractual Agreements
Mind
Technical Services
Hosting
Coordination
Pleasure
Cedric Ross Summary
Cedric Ross, based in Texas, United States, is currently a Business Process Improvement Coordinator at The University of Texas at Arlington. Cedric Ross brings experience from previous roles at Frontier Communications, Thryv and ICS Jail Supplies, Inc.. Cedric Ross holds a M.A in Organizational Management @ University of Phoenix. With a robust skill set that includes E-procurement, Import Logistics, Customer Service Operations, Strategic Partner Relationship Management, Project Planning and more. Cedric Ross has 4 emails and 1 mobile phone numbers on RocketReach.
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