Cedric Johnson Email & Phone Number

SR MANAGER HELPDESK @ POOLCORP

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Cedric Johnson Location

Sumter, SC, US

Cedric Johnson Work

2026 -now SR MANAGER HELPDESK @
2022 -2026 Senior Manager Helpdesk @
2022 -2026 Senior Technical Support Manager @
2018 -now Operations Manager @
2015 -now Service Desk Manager @ Amtrak
2012 -2014 Service Desk Market Manager @ Coca-cola North America (KO)
2007 -2012 Help Desk Manager @ Coca-cola Refreshments

Cedric Johnson Education

American InterContinental University
Masters (Master of Science, Information Technology)
2003-2005
The Citadel
Bachelors (Bachelors, Business Administration)
1983-1987
Manning High School
Diploma (Diploma, General)
1980-1983

Cedric Johnson Skills

Communication
SAP
Cross-functional Team Leadership
Vendor Management
Process Improvement
Visio
SharePoint
Business Analysis
Troubleshooting
Project Management
Analysis
Team Building
Team Leadership
Budgets
Customer Service
Training
Sales Operations
Change Management
Account Management
Business Process Improvement
Software Documentation
IT Management
Management
Leadership
System Administration
Project Planning
CRM
Operations Management
Networking
Integration
Strategic Planning
Security
Disaster Recovery
SOW
Policy
Desktop Computers
Auditing
Expenses
ITIL Certified
Handheld Devices
Point of Contact
Light
Data Migration
Customer Requirements
Cross Functional Team Leadership
Sage Act
Surveillance
Call Centers
Inventory Control
Internet Backbone
Schemes
Reports
System Monitoring
New Hire Training
Teleservices
Silver
Cisco Technologies
Disk
AV
CAFM
Surveying
Social Media
System Upgrades
NICE
Pages
Listen
Recreation
Daily Operations
Routing
Management System
TCP/IP
Trains and Add Rails
Gas
Metrics
Atlanta
Bis
Hardware Architecture
Technical Support
Quota Management
Digital Networking
Sla
Solution
Self Directed
Operations
Writing
American
Market
Exciting
North American
Decisive
Miis
Rivers
Avaya Technologies
System
Quality Assurance
Websites
End to End
Strength Training
Active Directory
Fire Management
Software
Customer Service Representatives
Video Conferencing
Internet Protocols
Customer Oriented
Configurations
Coca Cola
Medicine
Information Technology
IDS
Inventory Management
Interviews
Resume
Negative
Temporary Placement
Collaborating
T Mobile
Georgia
Budgeting
Accounting
Software Project Management
Detail
Project Teams
Customer Feedback
Thinker
Units
Collaborative
Supply
Transitioning
Written
Printing
Revenue
RSS
End Users
Coordinate
Warehousing
Pain Management
Level One
Triage
Process Management
Hardware
Resolve
Science
Stage
Flat Patterning
Consulting
Presentations
Calls
Difficult Situations
Resource Management
Quarterly Reviews
Coaching
Executive Management
Help Desk Support
TCP
Invoicing
Hear
Wood
Customer Experience
System Control
Spare Parts
Third Party
Perfect
Distinctive
Firewalls
Failure
Sanctuary
Routers
Nrc
Software Systems
Software Installation
SDLC
Messaging
Television
Microsoft Excel
Shared Services
Allocating
Conveyor
DHCP
Focus Groups
Windows Server
Dreamweaver
Windows
Vendors
Sales
Community
Loop
Correspondences
Honor
Executive Administrative Assistance
Business Information
Japan
Direct Mail
Pantry
Trademarks
Design
File Systems
Patents
Clerical
PowerPoint
Monitors
Publications
Adobe
Human Resources
Quotes
Rebuild
Aesthetics
Copies
Offering
Microsoft Office
PL/SQL
Demonstration
Snacks
Research
Webmaster Services
Church Events
Information Security
Annual Giving
Virginia
Dvd
HTML
Armed
Christian Ministry
Bible
Time Management
Critical Thinking
Office Space
Newsletters
Distribution Center Operations
Contractual Agreements
Message Taking
Basketball
Pricing
Flash
Distribution
Efficient
Personnel Management
Answering Phones
Administrative Work
Client Meetings
Animation
Reviews
Electronics
Expression Web
Microsoft Word
Java
Program Management
JavaScript
Fairfax
Commerce
Financial Transactions
Filing
Office Operations
Recruiting
Mason

Cedric Johnson Summary

Cedric Johnson, based in Sumter, SC, US, is currently a SR MANAGER HELPDESK at POOLCORP. Cedric Johnson brings experience from previous roles at POOLCORP, General Dynamics Information Technology and Amtrak. Cedric Johnson holds a 2003 - 2005 Masters in Master of Science, Information Technology @ American InterContinental University. With a robust skill set that includes Communication, SAP, Cross-functional Team Leadership, Vendor Management, Process Improvement and more. Cedric Johnson has 4 emails and 3 mobile phone numbers on RocketReach.