Cedric Johnson Email & Phone Number
SR MANAGER HELPDESK @ POOLCORP
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Cedric Johnson Location
- Sumter, SC, US
Cedric Johnson Work
- 2026 -now SR MANAGER HELPDESK @
- 2022 -2026 Senior Manager Helpdesk @
- 2022 -2026 Senior Technical Support Manager @
- 2018 -now Operations Manager @
- 2015 -now Service Desk Manager @ Amtrak
- 2012 -2014 Service Desk Market Manager @ Coca-cola North America (KO)
- 2007 -2012 Help Desk Manager @ Coca-cola Refreshments
Cedric Johnson Education
- American InterContinental University
Master of Science (Information Technology)
2003-2005 - The Citadel
Bachelors (Business Administration)
1983-1987 - Manning High School
Diploma (General)
1980-1983
Cedric Johnson Skills
- Communication
- SAP
- Cross-functional Team Leadership
- Vendor Management
- Process Improvement
- Visio
- SharePoint
- Business Analysis
- Troubleshooting
- Project Management
- Analysis
- Team Building
- Team Leadership
- Budgets
- Customer Service
- Training
- Sales Operations
- Change Management
- Account Management
- Business Process Improvement
- Software Documentation
- IT Management
- Management
- Leadership
- System Administration
- Project Planning
- CRM
- Operations Management
- Networking
- Integration
- Strategic Planning
- Security
- Disaster Recovery
- SOW
- Policy
- Desktop Computers
- Auditing
- Expenses
- ITIL Certified
- Handheld Devices
- Point of Contact
- Light
- Data Migration
- Customer Requirements
- Cross Functional Team Leadership
- Sage Act
- Surveillance
- Call Centers
- Inventory Control
- Internet Backbone
- Schemes
- Reports
- System Monitoring
- New Hire Training
- Teleservices
- Silver
- Cisco Technologies
- Disk
- AV
- CAFM
- Surveying
- Social Media
- System Upgrades
- NICE
- Pages
- Listen
- Recreation
- Daily Operations
- Routing
- Management System
- TCP/IP
- Trains and Add Rails
- Gas
- Metrics
- Atlanta
- Bis
- Hardware Architecture
- Technical Support
- Quota Management
- Digital Networking
- Sla
- Solution
- Self Directed
- Operations
- Writing
- American
- Market
- Exciting
- North American
- Decisive
- Miis
- Rivers
- Avaya Technologies
- System
- Quality Assurance
- Websites
- End to End
- Strength Training
- Active Directory
- Fire Management
- Software
- Customer Service Representatives
- Video Conferencing
- Internet Protocols
- Customer Oriented
- Configurations
- Coca Cola
- Medicine
- Information Technology
- IDS
- Inventory Management
- Interviews
- Resume
- Negative
- Temporary Placement
- Collaborating
- T Mobile
- Georgia
- Budgeting
- Accounting
- Software Project Management
- Detail
- Project Teams
- Customer Feedback
- Thinker
- Units
- Collaborative
- Supply
- Transitioning
- Written
- Printing
- Revenue
- RSS
- End Users
- Coordinate
- Warehousing
- Pain Management
- Level One
- Triage
- Process Management
- Hardware
- Resolve
- Science
- Stage
- Flat Patterning
- Consulting
- Presentations
- Calls
- Difficult Situations
- Resource Management
- Quarterly Reviews
- Coaching
- Executive Management
- Help Desk Support
- TCP
- Invoicing
- Hear
- Wood
- Customer Experience
- System Control
- Spare Parts
- Third Party
- Perfect
- Distinctive
- Firewalls
- Failure
- Sanctuary
- Routers
- Nrc
- Software Systems
- Software Installation
- SDLC
- Messaging
- Television
- Microsoft Excel
- Shared Services
- Allocating
- Conveyor
- DHCP
- Focus Groups
- Windows Server
- Dreamweaver
- Windows
- Vendors
- Sales
- Community
- Loop
- Correspondences
- Honor
- Executive Administrative Assistance
- Business Information
- Japan
- Direct Mail
- Pantry
- Trademarks
- Design
- File Systems
- Patents
- Clerical
- PowerPoint
- Monitors
- Publications
- Adobe
- Human Resources
- Quotes
- Rebuild
- Aesthetics
- Copies
- Offering
- Microsoft Office
- PL/SQL
- Demonstration
- Snacks
- Research
- Webmaster Services
- Church Events
- Information Security
- Annual Giving
- Virginia
- Dvd
- HTML
- Armed
- Christian Ministry
- Bible
- Time Management
- Critical Thinking
- Office Space
- Newsletters
- Distribution Center Operations
- Contractual Agreements
- Message Taking
- Basketball
- Pricing
- Flash
- Distribution
- Efficient
- Personnel Management
- Answering Phones
- Administrative Work
- Client Meetings
- Animation
- Reviews
- Electronics
- Expression Web
- Microsoft Word
- Java
- Program Management
- JavaScript
- Fairfax
- Commerce
- Financial Transactions
- Filing
- Office Operations
- Recruiting
- Mason
Cedric Johnson Summary
- Cedric Johnson, based in Sumter, SC, US, is currently a SR MANAGER HELPDESK at POOLCORP. Cedric Johnson brings experience from previous roles at POOLCORP, General Dynamics Information Technology and Amtrak. Cedric Johnson holds a 2003 - 2005 Master of Science in Information Technology @ American InterContinental University. With a robust skill set that includes Communication, SAP, Cross-functional Team Leadership, Vendor Management, Process Improvement and more. Cedric Johnson has 4 emails and 3 mobile phone numbers on RocketReach.
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