I am a German full-stack developer, author of "Mastering Zendesk" (published 2017), consultant and entrepreneur. ★ What I do - Evaluation of existing customer service departments. - Planning, creating and maintaining efficient, scale-able Customer Support structures. - Zendesk setup and administration. (Business Rules, Integrations, etc.) - Zendesk Help Center / Guide development. - Creating coaching material - Planning and developing new web apps, especially custom Zendesk Apps. - Frontend and backend development. ★ My Clients Include - Runtastic (Adidas Group) - Weber-Stephen (Project together with Porsche Consulting) - Native Instruments - Blue Saffron - Lovoo - Accuride ★ Skills include HTML5, CSS, JavaScript, jquery, Node.js, PHP, Zendesk API, Zendesk App Development ★ Any questions? I love connecting with people! Feel free to contact me: contact@cedricfjacob.com
| Website | http://www.cedricfjacob.com |
| Employees | 2 (2 on RocketReach) |
| Founded | 2013 |
| Technologies |
JavaScript
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HTML
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Twitter
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| Industry | Internet, Media & Internet General, Media & Internet |
| Keywords | Full Stack Developer, Software Developer, Web Developer, Zendesk Implementation, Customer Support, Customer Service Optimization, Scalable Systems, Process Improvement, Efficiency Expert, System Design, Business Process Improvement, Author, Book Author |
| Competitors | LimeLight Group Inc., Virtuoso Branding, Momentum Agency, Paradigm Media, PixelPerfectCraft Services, Advantage Branding Group, Catalyst Branding, Thrive Internet Marketing TX, Rocket Brand Building Agency, Nova Creative Studio +12 more (view full list) |
| SIC | SIC Code 73 Companies, SIC Code 737 Companies |
| NAICS | NAICS Code 54 Companies, NAICS Code 541 Companies |
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2 people are employed at Cedric F. Jacob.
Cedric F. Jacob is based in Bonn, North Rhine-Westphalia.
The NAICS codes for Cedric F. Jacob are [54, 541].
The SIC codes for Cedric F. Jacob are [73, 737].
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