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Cecilia Kidd Location
Gilbert, AZ, US
Cecilia Kidd Work
Business Process Consultant @ (August 2022 - Present)
Technical Trainer @ (September 2021 - August 2022)
Business Analyst - SWAT @ (January 2021 - September 2021)
Senior ITSM Analyst @ (February 2020 - June 2020)
IT Change Management Analyst @ (August 2015 - February 2020)
NOC Interim Manager and IT Change Management @ (August 2018 - December 2018)
Incident and Problem Management Analyst on assignment at Hyatt @ (September 2014 - August 2015)
Contract Administrative Specialist @ (May 2012 - June 2013)
Home Loan Consultant @ Countrywide Home Loans (August 2007 - December 2007)
Account Executive @ Aegis Home Equity (April 2005 - July 2007)
CSR and Customer Service Representative @ (June 2004 - April 2005)
Business Analyst and Project Coordinator @ (January 2001 - January 2004)
Administrative Assistant @ (January 1999 - January 2001)
Cecilia Kidd Education
Hispanic Alliance for Career Enhancement
HACE Leadership Program for Emerging Latino Leaders
2019-2019
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA)
2012-2015
DeVry University
Bachelor of Science
2008-2012
Cecilia Kidd Skills
Leadership
Customer Service
Management
Information Technology
Project Management
Network Security
Troubleshooting
Security
Information Security
Vendor Management
Program Management
Project Planning
System Administration
Disaster Recovery
SDLC
Data Analysis
Business Process Improvement
IT Service Management
Change Management
ITIL
Risk Management
Problem Management
Incident Management
Banking
Service Delivery
IT Strategy
Continuous Improvement
Strategic Planning
Analytical Skills
Change Control
Process Management
Integration
Microsoft Office
Windows
Team Leadership
Training
Fundraising
Problem Solving
Public Speaking
Multitasking
Cross-functional Team Leadership
Process Improvement
Situational Leadership
Process Design
DevOps
ITIL Process
ITIL Process Implementation
Networking
ServiceNow
Business Analysis
Cecilia Kidd Summary
Cecilia Kidd, based in Gilbert, AZ, US, is currently a Business Process Consultant at Thirdera. Cecilia Kidd brings experience from previous roles at Thirdera, Arizona Health Care Cost Containment System (AHCCCS) and Hyatt Hotels Corporation. Cecilia Kidd holds a 2019 - 2019 HACE Leadership Program for Emerging Latino Leaders @ Hispanic Alliance for Career Enhancement. With a robust skill set that includes Leadership, Customer Service, Management, Information Technology, Project Management and more. Cecilia Kidd has 2 emails and 3 mobile phone numbers on RocketReach.
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