Cecilia Engblom Email
Head of Customer Operations and Customer Service Management @ Telia Cygate
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Cecilia Engblom Location
- Stockholm, SE
Cecilia Engblom Work
- 2022 -now Head of Customer Operations and Customer Service Management @
- 2018 -now Ordförande @ Vallentuna Golfklubb
- 2022 -2022 Head of Customer Operations B2B at GlobalConnect Sweden @
- 2019 -2022 Head of Customer Operations B2B Sweden, Finland and Carrier @ GlobalConnect
- 2019 -2020 Head of Customer Operations IP Only Enterprise @
- 2018 -2019 Vice President Service Desk Technology Service Modernization @
- 2017 -2018 Director IPS Centre of Service Excellence @
- 2014 -2017 Head of Delivery SoHo and SME @
- 2009 -2014 Director Product Management Business, Mobility Services @
- 2007 -2009 Offering manager Consumer Segment @ TeliaSonera
- 2006 -2007 Project Manager Mobility @ TeliaSonera Sverige AB
- 1998 -2006 Product Manager Telia Refill @ TeliaSonera Sverige AB
- 2001 -2006 Product Manager @ TeliaSonera
- 1994 -1998 Product Management area @ TeliaSonera Sverige
Cecilia Engblom Education
- Stockholm School of Economics
Tieto Accelerator Program
2018-2019 - IHM Business School
Personal Leadership (Leadership)
2009-2009 - Mid Sweden University
120 points Economics (Business finance, marketing and law)
1992-1994 - Hedbergska gymnasiet, Sundsvall
Economics (Economics)
1989-1992
Cecilia Engblom Skills
- Telecommunications
- Product Management
- Mobile Devices
- Mobile Communications
- Broadband
- VAS
- Mobile Technology
- Solutions Marketing
- Product Development
- Product Marketing
- Mobile Internet
- Wireless
- IP
- Product Lifecycle Management
- Business Strategy
- Coaching Staff
- B2B
- Change Management
- Project Portfolio Management
- Team Management
- Business Process Management
- Leadership
- Continuous Improvement
- Lean Thinking
- Business Development
- Key Account Management
- Segmentation
- Process Improvement
- Management
- Customer Experience
- Strategy
- Telekommunikation
- Produkthantering
- Mobila enheter
- Mobil kommunikation
- Affärsstrategi
- Ledning
- Projektledning
- Företagsutveckling
- Strategi
- Lagledarskap
- Förändringsledning
- Personal leadership
- Mobility
- Sales
- Customer Service
Cecilia Engblom Summary
- Cecilia Engblom, based in Stockholm, SE, is currently a Head of Customer Operations and Customer Service Management at Telia Cygate. Cecilia Engblom brings experience from previous roles at Vallentuna Golfklubb, GlobalConnect and IP-Only. Cecilia Engblom holds a 2018 - 2019 Tieto Accelerator Program @ Stockholm School of Economics. With a robust skill set that includes Telecommunications, Product Management, Mobile Devices, Mobile Communications, Broadband and more. Cecilia Engblom has 1 emails on RocketReach.
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