CCI Global is a distinguished leader in the Business Process Outsourcing (BPO) industry in Africa- Headquartered in the UAE, CCI is renowned for exceptional services across a network of 16 sites spanning South Africa, Kenya, Ethiopia, Rwanda, Ghana, and soon to be in Egypt. With a global reach, CCI supports both domestic and international clients serving as a trusted partner to leading brands from the United States, Canada, United Kingdom, Australia, New Zealand, South Africa, and Kenya. CCI’s core expertise lies in providing top-tier BPO solutions to a diverse range of industries including Telecommunications, Media, Technology, Financial Services & Insurance, Retail, E-commerce, Travel & Leisure, and Utilities. CCI Global’s comprehensive BPO services encompass a wide range of functions including Customer Support, Technical Support, Sales, Retention, Back-Office Operations, Data Management, and more. We help clients streamline their operations, reduce costs, enhance efficiency, and focus on core competencies, ultimately driving sustainable growth and success. Our commitment to service excellence is reinforced by our continued investment in advanced technologies, process improvements, and employee training, enabling the delivery of best-in-class BPO services. CCI’s Sites Across Africa : 🇿🇦 : Durban (House 1,2 and 3, Central Business District), Johannesburg (Sandton), Cape Town (Wynberg Mews,Newlands Terrace, Stadium On Main) 🇰🇪: Nairobi, (Garden City, Riverfront, Tatu City) 🇪🇹: Addis Ababa 🇷🇼: Kigali 🇬🇭: Accra 🇪🇬: Egypt (Coming Soon!)
| Website | https://www.cciglobal.com/ |
| Employees | 87 (3 on RocketReach) |
| Founded | 2005 |
| Industry | Outsourcing and Offshoring Consulting |
| Keywords | Business Process Outsourcing, Global Business Solutions, Bpo Services, Customer Service Outsourcing, Offshore Business Services, Business Process Management, It Outsourcing, Global Outsourcing, International Outsourcing, Bpm Services, Back Office Outsourcing, Offshore Outsourcing, Managed Services, Contact Center Outsourcing, Data Entry Outsourcing, It Managed Services, Call Center Outsourcing, Technical Support Outsourcing, Outsourcing Solutions, Outsourced Customer Support |
| Competitors | Deloitte, PwC, EY, Accenture, KPMG In Pakistan, McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger +43 more (view full list) |
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Jeanie Vazquez is the Managing Executive of CCI Global.
3 people are employed at CCI Global.