Cbm Information

CBM Office Automation has been helping companies large and small share information using the latest technology since 1974. We combine the advantages of using digital and paper based communication in concert with each other. Our workflow solutions move printed material to easily searched and shared digital files while our follow me print or print release solutions print where and when you need it from any of our many multifunction print devices. CBM has long been a leader in managed print being the 3rd company in Canada to purchase a Steward server software solution. Steward is the most comprehensive tool available for remotely monitoring and reporting print device information. Critical items such as toner and paper levels, machine ready status, jam reports and firmware are but a few of the items we monitor continuously. CBM uses this information to assess fleets of equipment, proactively provide consumables and service and to ensure we are consistently delivering upon our promise of lower costs and proactive service. Up to the minute reporting is available with our solution compiled and delivered quarterly to our clients along with recommendations ensuring the best efficiency of the fleet. CBM has extensive experience in managing the renewal, installation and removal of fleets of equipment from 20 to 600 devices across Canada. Our team understands the process and logistics of ensuring smooth transitions to new equipment. This includes the full installation and connection of equipment on site along with training of users. CBM has leveraged our relationships with the leading manufacturers of office technology to ensure we are offering our clients the most feature rich reliable products available in each class. Unique to CBM is our full service IT division fully integrated with our office automation team and products. Today’s print, copy and scan devices lean on and complement an organizations IT infrastructure more and more every day. We think it is critical that any manufacturer or vendor selling office print devices fully understand how they interact as a function of any companies’ computer network. CBM Office Automation is a single point of contact for servicing clients across Canada ensuring full accountability and consistent response regardless of location.