Cathy Paul Email & Phone Number
Manager - Customer Contact Center @ Dean Clinic
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Cathy Paul Location
- Madison, WI, US
Cathy Paul Work
- Manager - Customer Contact Center @ (April 2014 - Present)
- Director of Call Center Operations @ (February 2012 - April 2014)
- Senior Manager of Customer Service @ (July 2010 - February 2012)
- Senior Manager of Process Improvement @ (July 2007 - July 2010)
- Call Manager @ (June 1998 - July 2007)
- Telecommunications Analyst @ M&I Marshall & Ilsley Bank (January 1980 - January 1995)
Cathy Paul Education
- Marquette University
Cathy Paul Skills
- Analysis
- Analytics
- Avaya
- Business Process Improvement
- Call Centers
- Coaching
- Contact Centers
- Customer Satisfaction
- Customer Service
- Forecasting
- Leadership
- Management
- Performance Management
- Problem Solving
- Process Improvement
- Project Management
- Quality Control Leadership
- Root Cause Problem Solving
- Strategic Planning
- Team Building
- Team Leadership
- Training
- Training / Development / Coaching
- Voice of the Customer
- Workforce Management
- Development
- Customer Contact
Cathy Paul Summary
- Cathy Paul, based in Madison, WI, US, is currently a Manager - Customer Contact Center at Dean Clinic. Cathy Paul brings experience from previous roles at Figi's Inc.. Cathy Paul holds a Marquette University. With a robust skill set that includes Analysis, Analytics, Avaya, Business Process Improvement, Call Centers and more. Cathy Paul has 1 mobile phone numbers on RocketReach.
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