Cathy Lee Email
Senior Manager Merchandising and Operations @ PUC Berhad
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Cathy Lee Location
- Petaling Jaya, MY
Cathy Lee Work
- Senior Manager Merchandising and Operations @ (January 2025 - Present)
- Senior Manager of Mechandising Operations and Customer Service @ (November 2023 - Present)
- Customer Service Manager @ (January 2021 - October 2023)
- Call Center Team Leader @ (January 2013 - January 2021)
- Senior Helpdesk Analyst @ Getronics Technology Sdn Bhd (September 2011 - September 2012)
- Team Leader - Logitech @ (September 2009 - August 2010)
- Team Leader - Singtel @ (April 2007 - September 2009)
- Customer Service Professional - Maxis @ (May 2005 - December 2006)
Cathy Lee Education
- Tunku Abdul Rahman University College (TARC)
Diploma
2003-2005
Cathy Lee Skills
- Analytical Skills
- Business Development
- Business Strategy
- Business-to-Business (B2B)
- Call Center Administration
- Call Center Development
- Coaching
- Communication
- Contact Center Operations
- Contact Centers
- Creative Problem Solving
- Critical Thinking
- Customer Experience
- Customer Management
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Success
- Customer Support
- Data Analysis
- E-Commerce
- Easily Adaptable
- Employee Training
- Interpersonal Skills
- KPI Reporting
- Leadership
- Logistics Management
- Management
- Mobile Devices
- Net Promoter Score
- New Business Development
- People Management
- Problem Analysis
- Problem Solving
- Process Improvement
- Product Knowledge
- Product Marketing
- Project Management
- Soft Skills
- Strategic Thinking
- Team Leadership
- Team Management
- Team Motivation
- Teamwork
- Telecommunications
- Warehouse Control
- Workforce Management
- fulfilment
- product listing
Cathy Lee Summary
- Cathy Lee, based in Petaling Jaya, MY, is currently a Senior Manager Merchandising and Operations at PUC Berhad. Cathy Lee brings experience from previous roles at PUC Berhad, LG Electronics and Getronics Technology Sdn Bhd. Cathy Lee holds a 2003 - 2005 Diploma @ Tunku Abdul Rahman University College (TARC). With a robust skill set that includes Analytical Skills, Business Development, Business Strategy, Business-to-Business (B2B), Call Center Administration and more. Cathy Lee has 1 emails on RocketReach.
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