2012 -now Head of Learning and Development, Managed Services @
2008 -2012 Customer Care Manager @
2005 -2008 Director, Business Operations @
2004 -2005 Strategic Business Unit Manager @ Affiliated Computer Services
2001 -2004 Care Programs Manager @ Nextel Partners
1999 -2001 PCS Team Manager @
1992 -1999 Retail Sales Manager @
Cathy Hill Education
University of the Pacific - Eberhardt School of Business
B.S. (Business Administration)
Cornell University
Certificate, Investment Strategies
2023
Cathy Hill Skills
Time Management
Project Management
Leadership
Leadership Development
Analysis
Negotiation
Vendor Management
Team Management
Business Process Improvement
New Business Development
Product Management
Inventory Management
Training
Outsourcing
Microsoft Office
Operations Management
Forecasting
CRM
Team Building
Customer Satisfaction
Telecommunications
Project Planning
Budgets
Process Improvement
Start Ups
Strategic Planning
Sales Management
Sales Process
Sales
Account Management
Customer Retention
Business Analysis
Marketing
Cross Functional Team Leadership
Contract Negotiation
Performance Management
Team Leadership
Customer Service
Coaching
Retail
Strategy
Sales Operations
Product Marketing
Customer Experience
Business Development
E Commerce
Risk Management
Call Centers
Program Management
Call Center
Change Management
Microsoft Excel
Cathy Hill Summary
Cathy Hill, based in Kirkland, WA, US, is currently a Head of Learning and Development, Managed Services at Visa. Cathy Hill brings experience from previous roles at Columbia Sportswear Company, The Rob Levy Team at Prudential Northwest Properties, Affiliated Computer Services and Nextel Partners. Cathy Hill holds a B.S. in Business Administration @ University of the Pacific - Eberhardt School of Business. With a robust skill set that includes Time Management, Project Management, Leadership, Leadership Development, Analysis and more. Cathy Hill has 2 emails and 1 mobile phone numbers on RocketReach.
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