Call Center and Claims Supervisor @ (January 1996 - December 2001)
Cathy Hendrickson Education
Purdue University
Certified Call Center Manager (Call Center Excellence)
2009-2009
College of Saint Benedict
B.A. (Business, Communication, Liberal Arts)
1989-1993
Shakopee High School
Cathy Hendrickson Skills
Leadership
Management
Team Building
Coaching
Business Analysis
Public Speaking
Vendor Management
Training
Team Leadership
Call Centers
Process Improvement
Community Outreach
Customer Service
Call Center
Quality Assurance
Insurance
CRM
Financial Services
Employee Benefits
Data Entry
Claim
Strategy
Microsoft Excel
Microsoft Office
Cathy Hendrickson Summary
Cathy Hendrickson, based in Minneapolis, MN, US, is currently a Service Innovation and Recovery Lead at Portico Benefit Services. Cathy Hendrickson brings experience from previous roles at Portico Benefit Services and ELCA Board of Pensions. Cathy Hendrickson holds a 2009 - 2009 Certified Call Center Manager in Call Center Excellence @ Purdue University. With a robust skill set that includes Leadership, Management, Team Building, Coaching, Business Analysis and more. Cathy Hendrickson has 1 emails and 1 mobile phone numbers on RocketReach.
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