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Cathy Location
Chicago, IL, US
Cathy Work
Vice President - Deposit Operations @ (July 2021 - Present)
Independent Consultant @ Self-employed (January 2021 - June 2021)
Assistant Vice President - Application Controls @ (May 2019 - December 2020)
Assistant Vice President - Application Controls @ (February 2017 - May 2019)
Small Business Consumer Credit Card Specialist @ (January 2016 - January 2017)
Vice President - Business Analyst and Treasury Management @ Cole Taylor Bank (February 2003 - August 2014)
Assistant Vice President - Commercial Banking Associate @ Cole Taylor Bank (February 2001 - February 2003)
Assistant Vice President - Middle Market Banking Customer Service @ First National Bank/Bank One (February 1998 - February 2001)
Assistant Vice President - Business Banking @ (December 1993 - February 1998)
Large Corporate Treasury Management Customer Service - Officer @ First National Bank of Chicago/First Chicago (January 1986 - January 1993)
Operations Supervisor @ First National Bank of Chicago/First Chicago (January 1982 - January 1986)
Telephone Banking Center Business Analyst @ (January 2014 - January 2016)
Cathy Education
City Colleges of Chicago-Richard J Daley College
Cathy Skills
Banking
Treasury Management
Cash Management
Internal Controls
Risk Management
Customer Service
Training
System Conversion
Implementations
Certifications
Analytical Skills
Leadership
Client Services
Customer Satisfaction
Customer Support
Customer Follow-up
Customer Conversion
Process Improvement
Business Relationship Management
Management
Business Continuity
Teamwork
Employee Training
Project Management
Customer Relationship Management (CRM)
Organization Skills
Business Process Improvement
Problem Solving
Quality Control
Troubleshooting
Time Management
Operational Excellence
Operations
Communication
Six Sigma
Customer Retention
Client Relations
Consumer Products
New Product Implementations
Service-Level Agreements (SLA)
Customer-focused Service
Customer Service Management
Continuous Improvement
Records Management
Salesforce.com
Lean Six Sigma
Interpersonal Communication
Credit Card Transaction Processing
Payment Card Industry Data Security Standard (PCI DSS)
Payment Card Processing
Cathy Summary
Cathy, based in Chicago, IL, US, is currently a Vice President - Deposit Operations at First Women's Bank. Cathy brings experience from previous roles at Self-employed, Fifth Third Bank and MB Financial Bank. Cathy holds a City Colleges of Chicago-Richard J Daley College. With a robust skill set that includes Banking, Treasury Management, Cash Management, Internal Controls, Risk Management and more. Cathy has 3 emails and 7 mobile phone numbers on RocketReach.
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