Cathy Cassels's Location
Las Vegas, NV, US
Cathy Cassels's Work
- Sr. Director Operations @ Windham Professionals Inc.
- Site Director @ C3 CustomerContactChannels Philippines Ltd.
- Site Director @ SUTHERLAND GLOBAL SERVICES UK LTD
- Site Director @ TELUS International India
- Site Director @ Convergys
- VP Operations @ PBSC Computer Training Centres
Cathy Cassels's Education
- University of Manitoba
Courses in CMA program
1984 - 1986 - Lougheed Business College
Accounting Certification
Cathy Cassels's Skills
- Call Center
- Outsourcing
- Customer Experience
- Customer Satisfaction
- Operations Management
- Performance Management
- Process Improvement
- Training Delivery
- Change Management
- Customer Service
Cathy Cassels's Summary
Cathy Cassels, based in Las Vegas, NV, US, is currently a Sr. Director Operations at Windham Professionals Inc., bringing experience from previous roles at C3/CustomerContactChannels, Inc., Sutherland Global Services, TELUS International and Convergys. Cathy Cassels holds a 1984 - 1986 Courses in CMA program @ University of Manitoba. With a robust skill set that includes Call Center, Outsourcing, Customer Experience, Customer Satisfaction, Operations Management and more, Cathy Cassels contributes valuable insights to the industry. Cathy Cassels has 4 emails on RocketReach.
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