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Catherine Refaat Location
Cairo, EG
Catherine Refaat Work
2024 -now Access and identity Management Specialist @
2023 -2024 Claims Administrator @
2023 -2024 Claims Administrator @
2021 -2023 Telesales Representative @
2021 -2021 Technical Support Specialist @
Catherine Refaat Education
Ain Shams University
Bachelor's degree (French Language and Literature)
2017-2022
École des carmelites
High School Diploma (High School/Secondary Diplomas and Certificates)
2004-2017
Catherine Refaat Skills
Negotiation
Property and Casualty Insurance
Reporting & Analysis
Cooperation
Dispute Resolution
Critical Thinking
Key Accounts
Microsoft Word
Microsoft Office
Microsoft Excel
Troubleshooting
Sales Management
Translation
English
Sales
Telecommunications
Customer Relationship Management (CRM)
Customer Experience
Customer Service Management
Customer Retention
Salesforce.com
Customer Service
Customer Satisfaction
Customer Support
Customer Engagement
Technical Support
French
French to English
English to French
French Translation
Customer care
Catherine Refaat Summary
Catherine Refaat, based in Cairo, EG, is currently a Access and identity Management Specialist at Orange Business Egypt. Catherine Refaat brings experience from previous roles at Allianz Egypt, Tripadvisor and Xceed. Catherine Refaat holds a 2017 - 2022 Bachelor's degree in French Language and Literature @ Ain Shams University. With a robust skill set that includes Negotiation, Property and Casualty Insurance, Reporting & Analysis, Cooperation, Dispute Resolution and more. Catherine Refaat has 2 emails on RocketReach.
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