Catherine Poole Email & Phone Number
Client Strategy and Insights @ Dineplan
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Catherine Poole Location
- Cape Town, WC, ZA
Catherine Poole Work
- 2026 -now Client Strategy and Insights @
- 2025 -2026 Head of Customer Success @
- 2021 -2024 Senior Customer Success Manager @
- 2007 -2021 Front Office Manager and Personal Assistant @
- 2003 -2007 Waitress @ Blue Danube Restaurant
- 2001 -2003 Waitress @ Panama Jacks
- 1998 -2001 Computer Programmer and office manager @ Impressware
- 1997 -2001 Waitress @ Hussar Grill
Catherine Poole Education
- University of Cape Town
Postgraduate Diploma (Library and Information Science)
2020-2021 - Friends of Design - Academy of Digital Arts
Certificate (Content Management / Wordpress)
2017-2017 - GetSmarter
(Certificate in Copyediting and Proofreading)
2015-2015 - Cape Town School of Photography
DSLR 1 (Photography)
2014-2014 - University of South Africa/Universiteit van Suid-Afrika
Bachelor's Degree (Psychology & Anthropology)
1998-2013 - Wine & Spirit Education Trust
Diploma Level 2 & 3 (Wines and Spirits)
2012-2012 - GetSmarter
Certificate (Internet Marketing)
2011-2011 - Inlingua
Certificate (TEFL - Teaching English as a Foreign Language)
2001-2001 - Durbanville College
Certificate (Computer Programming and Systems Analysis)
1996-1996
Catherine Poole Skills
- Customer Support
- Relationship Development
- Customer Retention
- Analytical Skills
- Customer Success
- Key Account Development
- Account Management
- Communication
- Customer Service Management
- Customer Relationship Management (CRM)
- Customer Engagement
- Food & Beverage
- Hospitality Management
- Hospitality
- Restaurants
- Hospitality Industry
- Banquets
- Micros
- Front Office
- Food
- Restaurant Management
- Customer Service
- Fine Dining
- Customer Satisfaction
- Email Marketing
- Office Administration
- Event Management
- WordPress
- Proofreading
- Administrative Assistance
- Decision-Making
- Blogging Software
- E-commerce
- WooCommerce
- Content Management Systems (CMS)
- Programming
Catherine Poole Summary
- Catherine Poole, based in Cape Town, WC, ZA, is currently a Client Strategy and Insights at Dineplan. Catherine Poole brings experience from previous roles at Dineplan, Aubergine Restaurant Cape Town and Blue Danube Restaurant. Catherine Poole holds a 2020 - 2021 Postgraduate Diploma in Library and Information Science @ University of Cape Town. With a robust skill set that includes Customer Support, Relationship Development, Customer Retention, Analytical Skills, Customer Success and more. Catherine Poole has 2 emails on RocketReach.
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