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Catherine Norman Location
United Kingdom
Catherine Norman Work
Head of Information Security @ (March 2024 - Present)
Technology Governance Manager @ (April 2018 - February 2024)
Service Desk Manager @ (June 2014 - April 2018)
Head of IT Customer Services @ (July 2006 - October 2011)
Service Quality Manager @ (November 2003 - July 2006)
ITIL Consultant @ (October 1998 - November 2003)
Catherine Norman Education
University of Birmingham
Bsc 2:1 (Biological Sciences)
1994-1997
Catherine Norman Skills
Leadership
IT Strategy
Information Technology
Stakeholder Management
Release Management
Business Transformation
Data Center
IT Outsourcing
Service Desk
ITIL
Incident Management
Business Analysis
Vendor Management
Team Management
Team Leadership
Strategic Planning
Project Portfolio Management
IT Operations
Program Management
Change Management
Disaster Recovery
Customer Service
Sla
Technical Support
Service Management
PRINCE2
Business Process Improvement
Governance
Management
Outsourcing
Continuous Improvement
Service Improvement
Service Delivery
System Deployment
Problem Management
CRM
IT Management
Project Delivery
IT Service Management
Catherine Norman Summary
Catherine Norman, based in United Kingdom, is currently a Head of Information Security at Brunel University London. Catherine Norman brings experience from previous roles at St John Ambulance and London Business School. Catherine Norman holds a 1994 - 1997 Bsc 2:1 in Biological Sciences @ University of Birmingham. With a robust skill set that includes Leadership, IT Strategy, Information Technology, Stakeholder Management, Release Management and more. Catherine Norman has 2 emails and 1 mobile phone numbers on RocketReach.
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