Catherine Moll Email
Department Operations Manager @ Capital One
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Catherine Moll Location
- Valenzuela, NCR, PH
Catherine Moll Work
- Department Operations Manager @ (August 2022 - Present)
- Senior Unit Manager @ (June 2016 - August 2022)
- Senior Workforce Manager @ (October 2015 - May 2016)
- Workforce Manager @ (February 2012 - August 2015)
- Workforce Command Center Senior Associate @ (April 2011 - February 2012)
- Workforce Command Center Associate @ (May 2010 - April 2011)
- Workforce Real-Time Management Team Manager @ Stream Global Services (August 2009 - May 2010)
- Workforce Real Time Analyst Level 3 @ eTelecare Global Solutions (May 2008 - August 2009)
- Workforce Real Time Analyst Level 2 @ eTelecare Global Solutions (April 2007 - May 2008)
- Vista Subject Matter Expert and Trainer @ eTelecare Global Solutions (January 2007 - April 2007)
- Technical Support Representative @ eTelecare Global Solutions (November 2004 - December 2006)
- Full-Time Faculty @ Ateneo de Naga University (June 2003 - October 2004)
Catherine Moll Education
- Ateneo de Naga University
Bachelor's degree (Computer Science)
1999-2003
Catherine Moll Skills
- Workforce Management
- Program Implementation
- People Management
- Workforce Analytics
- Problem Solving
- Presentation Skills
- Coaching
- Proficient in Oral and Written Communication in English and Filipino
- Programming Skills (using C++, C, UNIX, VB)
- Web Design using HTML
- Microsoft Certified Professional (certification on MS Office Word)
- Usage of Workforce Management Tools (CMS Supervisor, Totalview IEX, eWFM, etc.)
- Usage of MS Office Tools (Word, Excel, Powerpoint, etc.)
- Usage of MS Excel formulae and Visual Basic Macros
- Programming Skills Using C++
- PowerPoint
- Microsoft Certified Professional Certification on Ms Office Word
- Totalview Iex
- C
- Usage of Workforce Management Tools Cms Supervisor
- Usage of Ms Office Tools
- VB
- Excel
- eWFM
- Etc
- Unix
- Word
- Programming Skills
- Microsoft Certified Professional
- Usage of Workforce Management Tools
Catherine Moll Summary
- Catherine Moll, based in Valenzuela, NCR, PH, is currently a Department Operations Manager at Capital One. Catherine Moll brings experience from previous roles at Capital One, Sutherland Global Services and Convergys. Catherine Moll holds a 1999 - 2003 Bachelor's degree in Computer Science @ Ateneo de Naga University. With a robust skill set that includes Workforce Management, Program Implementation, People Management, Workforce Analytics, Problem Solving and more. Catherine Moll has 5 emails on RocketReach.
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