2017 -2022 Senior Business Analyst, Strategy and Programs @
2010 -2017 Senior Business Analyst - Services Development @
2007 -2010 Business Analyst @
2003 -2007 Sales and Marketing Support Analyst @
1997 -2003 Customer services @
Catherine Leclerc Education
HEC Montréal
Certificat (Management)
2007
Catherine Leclerc Skills
Customer Experience
Activity Diagrams
Deductive Reasoning
VoIP
Customer Oriented
Parler en public
Customer Satisfaction
Telecommunications
Business Analysis
Communication
Process Improvement
Analyste commercial
Livraison De Projet
Business Process
Change Management
Business Requirements
Customer Service
Customer Support
Exigences Commerciales
Business Impact Analysis
Experienced Business Analyst
Impact Assessment
Cost Benefit
ITIL v3 Foundations Certified
Process Management
Processus commerciaux
Integration
Project Delivery
Leadership
Marketing
Microsoft Office
Team Leadership
Aptitudes Interpersonnelles
Motivation
Vente
Catherine Leclerc Summary
Catherine Leclerc, is currently a Conseillère d'Affaires Principale - Stratégie and Transformation at TELUS. Catherine Leclerc brings experience from previous roles at TELUS. Catherine Leclerc holds a Certificat in Management @ HEC Montréal. With a robust skill set that includes Customer Experience, Activity Diagrams, Deductive Reasoning, VoIP, Customer Oriented and more. Catherine Leclerc has 2 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Catherine Leclerc?
Find contact details for 700 million professionals.