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Catherine Hare-Charette Location
Port Colborne, ON, CA
Catherine Hare-Charette Work
Forecasting And Capacity Manager @ (June 2021 - Present)
Back Office Process Lead (Project Work) @ (April 2025 - August 2025)
Organization Design Lead @ (December 2024 - March 2025)
Workforce RTA and Reporting @ (February 2024 - October 2024)
Reporting Analyst @ (February 2024 - September 2024)
Operations Manager @ (January 2018 - September 2021)
CSR Specialist @ (November 2009 - July 2018)
Senior Lead WFM @ (October 2021 - April 2023)
CSR and TEAM MANAGER @ Convergys (October 2003 - June 2006)
Catherine Hare-Charette Education
Certificates
Notre Dame College High School
Catherine Hare-Charette Skills
BPO
Outsourcing
Service Delivery
Siebel
Call Center
Transition Management
Business Analysis
Process Improvement
Customer Experience
Sla
SAP
Change Management
Workforce Management
Business Process Improvement
Business Process
Project Management
Vendor Management
Team Management
Team Leadership
CRM
Call Centers
Leadership
Training
Billing
Wireless
Catherine Hare-Charette Summary
Catherine Hare-Charette, based in Port Colborne, ON, CA, is currently a Forecasting And Capacity Manager at Accenture. Catherine Hare-Charette brings experience from previous roles at Accenture. Catherine Hare-Charette holds a Certificates. With a robust skill set that includes BPO, Outsourcing, Service Delivery, Siebel, Call Center and more. Catherine Hare-Charette has 2 emails on RocketReach.
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