Operations Support Specialist @ (January 2022 - April 2022)
Loan Servicing Specialist 4 @ (May 2020 - January 2022)
Loan Servicing Specialist 3 @ Wells Fargo Home Mortgage (August 2019 - May 2020)
Certified Pharmacy Technician @ (October 2015 - August 2019)
Research Intern @ UNI Center for Social and Behavioral Research (June 2016 - August 2016)
Catherine Goodall Education
University of Northern Iowa
Bachelor of Arts - BA (Industrial and Organizational Psychology)
2016-2018
University of Iowa
Psychology
2014-2015
Davenport West High School
Diploma
2010-2014
Catherine Goodall Skills
ACH Payments
Administrative Assistance
Analytical Skills
Appraisal
Attention to Detail
Bank Reconciliation
Banking
Behavioral Research
Business Process Improvement
COVID-19
Calendaring
Claims Processing
Client Communication
Clinical Operations
Coaching
Communication
Communication Training
Confidentiality
Critical Thinking
Current Procedural Terminology (CPT)
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Daily Reports
Data Analysis
Data Cleaning
Data Entry
Data Science
Data Visualization
Database Systems
Decision-Making
Deposits
Document Management
Documentation
Facilitation
Financial Services
GED
Grievances
Group Health Insurance
Industrial Psychology
Insurance Operations
Insurance Policies
Interpersonal Skills
Inventory Management
Key Performance Indicators
Leadership
Loan Servicing
Managed Care
Medicaid
Medicare
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Mortgage Servicing
Operational Activities
Operational Efficiency
Operational Improvement
Operational Support
Operations
Operations Process Improvement
Oral Communication
Organization Skills
Organizational Psychology
Performance Analysis
Presentations
Prior Authorization
Problem Solving
Procedure Development
Process Enhancement
Professional Communication
Project Management
Provider Relations
Quality Assurance
Quality Control
Questioning
Record Keeping
Reporting
Research
SQL
Salesforce.com
Service-Level Agreements (SLA)
SharePoint
Skilled Multi-tasker
Spreadsheets
Structured Thinking
Team Leadership
Teamwork
Telephone Support
Time Management
Training
Training Manuals
Wire Transfers
Workforce Management
Workforce Planning
Working With Clients
Written Communication
Written Correspondence
fmla
Matlab
Troubleshooting
PowerPoint
Social Media
Social Networking
Sales
Catherine Goodall Summary
Catherine Goodall, based in United States, is currently a Supervisor, Pharmacy Specialist at Centene Corporation. Catherine Goodall brings experience from previous roles at AHP Servicing, LLC, Wells Fargo Home Mortage, Wells Fargo Home Mortgage and CVS Health. Catherine Goodall holds a 2016 - 2018 Bachelor of Arts - BA in Industrial and Organizational Psychology @ University of Northern Iowa. With a robust skill set that includes ACH Payments, Administrative Assistance, Analytical Skills, Appraisal, Attention to Detail and more. Catherine Goodall has 1 mobile phone numbers on RocketReach.
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