Castro Email & Phone Number
Fractional Head of Customer Experience @ Stars + Honey
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Castro Location
- United States
Castro Work
- Fractional Head of Customer Experience @ (August 2026 - Present)
- Founder and Fractional Head of Customer Experience @ (August 2020 - Present)
- Sr. CX Quality Manager, TikTok Shop @ (January 2026 - May 2026)
- Sr. Customer Experience Manager, QA and VoC Support Experience (Native) @ (May 2022 - January 2026)
- Director, Customer Experience @ (December 2021 - April 2022)
- Director, Customer Experience @ (March 2020 - December 2021)
- Customer Experience Manager (Hourglass Cosmetics) @ (March 2018 - March 2020)
- Customer Experience Manager (Origins) @ (November 2016 - February 2018)
- Associate Customer Experience Manager (Kiehl’s) @ (November 2015 - October 2016)
- Brand Marketing and Special Events Intern @ (January 2015 - October 2015)
Castro Education
- The Johns Hopkins University - Carey Business School
Master of Business Administration (Marketing/Marketing Management, General)
2018-2020 - California State University, Long Beach
Bachelor of Arts (English Language and Literature, General)
2012-2014
Castro Skills
- Marketing
- Business Strategy
- Marketing Strategy
- Brand Development
- Sales Management
- Events Coordination
- Social Media Marketing
- Sales Operations
- Email Marketing
- Brand Management
- Social Media
- Strategy
- Retail
- Event Planning
- Inventory Management
- Integration
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Retention
- Customer Experience
Castro Summary
- Castro, based in United States, is currently a Fractional Head of Customer Experience at Stars + Honey. Castro brings experience from previous roles at DÉSVU, TikTok, Procter & Gamble and Lashify ©. Castro holds a 2018 - 2020 Master of Business Administration in Marketing/Marketing Management, General @ The Johns Hopkins University - Carey Business School. With a robust skill set that includes Marketing, Business Strategy, Marketing Strategy, Brand Development, Sales Management and more. Castro has 1 emails and 1 mobile phone numbers on RocketReach.
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