Cassy Dunn Email & Phone Number
Director of Software Engineering @ General Dynamics Information Technology
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Cassy Dunn Location
- Bossier City, LA, US
Cassy Dunn Work
- Director of Software Engineering @ (August 2026 - Present)
- Software Development Senior Manager - Intelligent Apps and Automation @ (June 2025 - Present)
- Intelligent Apps and Automation Business Process Manager @ (October 2021 - June 2025)
- Manager, Business Process Excellence - Service Automation @ (October 2018 - October 2021)
- Business Process Improvement and Program Manager - Workforce Management, Workflow and Alternativ @ (February 2016 - June 2025)
- Data Synchronization Program Manager @ (February 2014 - June 2025)
- IT Problem Management Team Lead @ (October 2013 - February 2014)
- IT Problem Resolution Analyst @ (February 2010 - June 2025)
- IT Support @ (July 2007 - January 2010)
- Senior Payroll Specialist @ (August 2005 - July 2007)
- Night Auditor @ Basin Inc. (January 2003 - August 2005)
Cassy Dunn Education
- Rochester Institute of Technology
Professional Studies MS in Project & Technology Management & Human & Computer Interaction (Information Technology, Project Management, Human & Computer Interaction)
2015-2018 - State University of New York at Oswego
Bachelor of Science (BS) (Human Resources Management and Services)
2001-2005 - West Genesee Senior High School 1997-2001
Cassy Dunn Skills
- SAFe Agile
- Process Improvement
- ITIL Certified
- Lean Six Sigma
- Root Cause Analysis
- Problem Mitigation
- Human Resources
- Employee Relations
- Training
- Problem Management
- Troubleshooting
- Key Performance Indicators
- Process Flow Documentation
- Ishikawa
- Pareto Analysis
- Process Capability
- Trend Analysis
- Knowledge Management
- Access Database
- Payroll
- Software Documentation
- Employee Benefits
- Onboarding
- Benefits Administration
- Six Sigma
- Performance Management
- System Administration
- Lean IT
- ITIL Process
- Team Leadership
- Access
- Customer Service
- Leadership
- Management
- Business Process Improvement
- Team Building
- Business Analysis
- Robotic Process Automation (RPA)
- UiPath
- Business Process Re-engineering
- Operational Excellence
- Lean Projects
- Project Management
- Task Mining
Cassy Dunn Summary
- Cassy Dunn, based in Bossier City, LA, US, is currently a Director of Software Engineering at General Dynamics Information Technology. Cassy Dunn brings experience from previous roles at General Dynamics Information Technology and Paychex. Cassy Dunn holds a 2015 - 2018 Professional Studies MS in Project & Technology Management & Human & Computer Interaction in Information Technology, Project Management, Human & Computer Interaction @ Rochester Institute of Technology. With a robust skill set that includes SAFe Agile, Process Improvement, ITIL Certified, Lean Six Sigma, Root Cause Analysis and more. Cassy Dunn has 3 emails and 2 mobile phone numbers on RocketReach.
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